There to Restore Commercial Water Damage in this Dallas Bank

At a local Dallas bank, employees were shocked to come into work one morning and find much of the lobby under several inches of water. Despite how damaging this situation initially appeared, the business owner trusted our SERVPRO team's fast response with our Green Fleet of service vehicles to begin water mitigation services such as content pack out and water removal.

Content Relocation and Inventory Services

Modern banks in Dallas are automated in many ways, leaving sensitive electronic equipment vulnerable to elevating moisture conditions after water damage incidents occur. With this knowledge, our SERVPRO team worked quickly to relocate any items that could be moved or protecting surfaces and contents that were not mobile. We kept records and inventory of gathered contents and their locations to ensure that any sensitive material or documents were not unaccounted for during cleaning.

Debris Removal and Extraction for this Dallas Property

Clearing out any bulk materials and setting up the property for the appropriate water extraction efforts was critical in this restoration job. Because the bank had many islands affixed throughout the main lobby area that were not getting removed, fast extraction action reduced the exposure of these wooden elements to excessive moisture or standing water. Tools like the snow shovel propped against the wall in the Before Photo were instrumental in removing any debris and loose matter before extraction got underway.

Specialty Water Removal Tools for the Job

With short pile carpeting throughout the main lobby area, the best extraction tool for removing trapped moisture in this fibrous flooring was a weighted extractor. We have remote-controlled extractor units called ROVERs that force water to the surface of carpeted floors by pressing the top layer against firm subflooring. With concrete beneath the carpets in this bank, weighted extraction was effective and prevented the need to tear out or require more complicated drying procedures.

Restoring Humidity to a Normal Level

Considering the building's appearance in the Before Photo, the property owner was surprised that our prompt extraction and restoration allowed conditions to be stable enough for customers to return within 24 hours. This involved balancing the humidity to an acceptable range as fast as possible. While drying was ongoing, we worked tirelessly to get our client's doors back open.

Carpet Cleaning and Move-Back Services

We determined after the excessive water damage was ultimately removed, the suitable solution to follow would be cleaning the carpets affected. With traditional commercial short pile carpeting in the main lobby area of the bank, the fibers of this flooring can hold moisture for long periods. Once restorers removed trapped water with the roving weighted extractor, we could implement the final stages of restoration and recovery for this commercial property. Carpet cleaning is a conventional post-disaster action for businesses, and in this case, it was best achieved with our bonnet cleaning system. The result in the After Photo shows a more vibrant and attractive flooring material than when our SERVPRO team first arrived.