Recent Posts

How Do Professionals Restore Dallas Flood Damaged Hardwood Floors?

7/27/2021 (Permalink)

a dangerous storm brewing over top of a house Quick action is key when dealing with flooded floors. Hardwood can quickly deteriorate. Contact our experienced team to assess and remediate.

SERVPRO Uses Research-Based Best Practices and Innovative Equipment to Clean and Dry Out Flooded Floors in Your Dallas Home

Torrential rains can train across Dallas, causing flood damage to your prized hardwood floors. Do not despair -- hardwood is more durable than you might think, plus our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained crews master a broad range of successful flood damage remediation interventions.

Can SERVPRO Dry Hardwood Floors Without Removing Them First?

Flooding in your Dallas home is already disruptive. Will SERVPRO’s emergency services to dry out hardwood floors add more chaos to your flood restoration? Advancements developed to improve in-place drying options permit our highly qualified crews to make it “Like it never even happened” swiftly and with minimal disruptions.

  • Moisture detection tools help sketch out the perimeter of water saturation.
  • Moisture meters measure the amount of water present in hardwood floors in both affected and unaffected spaces, giving our technicians the data to determine drying goals and reassess periodically during the project.
  • Hygrometers monitor humidity levels during drying, assisting technicians to achieve the needed balance between air movement, temperature, and air-vapor for optimum drying.
  • Water extractors remove standing water.
  • Drying mats positioned and repositioned strategically use negative air pressure to draw moisture out of all the layers present in a hardwood floor from the top down.
  • Dehumidifiers lower the relative humidity in the space, facilitating evaporation.
  • Loosening of some planks/strips of a hardwood floor can sometimes permit increased efficiency of air movers by directing the flow under the surface.

Adherence to scientific drying theory ensures that SERVPRO of Northwest Dallas delivers the most successful flood damage recovery, including for hardwood floors. Call (214) 361-7887 for prompt assessment and professional drying.

Dallas Water Damage Classification Criteria

7/8/2021 (Permalink)

monopoly house in a puddle SERVPRO provides water damage mitigation from puddles to floods for your Dallas home

What are the Classifications for Water Damage?

Any time water pools where it shouldn't, damage is done to the affected area. Dallas water damage can be minor or disastrous, depending on the origin and extent. Leaking roofs, faulty pipes, pumps, or uncontrollable forces of nature can all contribute to the damage that may be fixed quickly or result in the total loss of a building's structural integrity. To distinguish the levels of damage done, insurance companies utilize a classification system established by the IICRC. Each classification is determined by the amount of water, absorption, and the expected evaporation rate, with class 1 being the lowest and class 4 the greatest in each factor.

Class 1 Water Damage: Refers to the least severe amount of damage that can occur, affecting only a small area with little to no absorption in soft materials, such as carpeting. Class 1 water damage in Dallas is the least expensive category to deal with and usually is caused by a small leak in a roof or appliance overflow. Even if a small amount of flooding occurs, the water is easy to remove and may require only a minimal amount of evaporation.

Class 2 Water Damage: Occurs when an entire room is affected, and the water has damaged wood-grained materials. Dallas Class 2 water damage includes some structural damage in the framework, drywall, and flooring of a location. This category also considers the height of the water. So long as any flooding has stayed below the 24-inch mark, it is still a class 2. Damage of this kind is typical of a sump pump failure, and if quickly noticed and expeditiously handled, the water can be drained and the area dried out before significant structural damage occurs.

Class 3 Water Damage: Any situation in which the water damage has severely affected a building without irreparably compromising its structural integrity is categorized as class 3 water damage. Class 3 water damage poses health risks for a building's inhabitants and typically requires the involvement of an insurance company to resolve. This level of damage is caused by burst pipes or water coming from overhead through a collapsed ceiling. If not handled quickly and effectively, a property with class 3 water damage may later be deemed unsalvageable.

Class 4 Water Damage: The fourth class of water damage is also referred to as a "specialty drying situation." In class 4, even materials with low permeance and porosity, including concrete, hardwood, and plaster, have been saturated. In most cases, this is considered a total loss. A building with class 4 water damage has had its fundamental structure compromised and requires nearly all its materials to be replaced. Drying out such a location requires a low and specific humidity to be maintained, which isn't possible in most cases. This level of damage is usually caused by a natural disaster, such as a severe flood.

Water Damage Repairs

The amount of water, the materials affected, and the expected evaporation rate all play essential roles in determining the extent of water damage. To make the best repair and salvage decisions, it is advisable to hire an IICRC certified water remediation firm. SERVPRO of Northwest Dallas has been doing water damage remediation for over 40 years in the Dallas area. Our crews can help mitigate most types of damage from your property.

SERVPRO of Northwest Dallas relies on advanced equipment to help to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your property and possessions. We finish the job with professional deodorization and sanitizing agents for your comfort and safety. We are ready to help 24/7. Just call (214) 361-7887.

What Kinds of Mold Damage Can Be In Your Dallas Homes?

6/28/2021 (Permalink)

penicillium allergy info and things Mold damage remediation is a cornerstone of SERVPRO's business in Dallas

SERVPRO Explains Different Types of Mold Damage

We're often telling our clients to avoid mold and mold damage, but we recently discovered that many people are unaware of the various kinds of mold that exist. You'd probably be surprised to learn that there are over 100 different types of mold that can grow in your home (and many only grow in particular situations). Our technicians are trained in the detection and verification of mold growth.

What Kinds of Mold Damage are Most Common?

You should not be surprised to know that mold damage in Dallas is pretty common. With rapid humidity, weather, and temperature shifts, a wide variety of mold can grow virtually anywhere. There are several species that you're more likely to see, however.


Alternaria spreads quickly from the outdoors and usually enters the house through poor ventilation or HVAC units. It also grows under sinks where the pipes leak, and it spreads quickly throughout a home.


If you see "pink" mold, it's usually Aureobasidium. It grows on virtually all surfaces, including wallpaper and painted surfaces.


Usually found in bathrooms without ventilation, Botrytis requires a lot of moisture and humidity.


Commonly found on drywall, Chaetomium has a decidedly musty smell.


This mold can grow in colder temperatures and often prefers fabrics, carpets, and wood surfaces.


This type of mold grows anywhere that may have been damaged by water (especially carpets, wallpaper, or mattresses). It's usually blue or green. We all know the petri dish story.

Stachybotrys chartarum

Traditionally called "black mold," this nasty, slimy mold grows anywhere it's damp (and stays damp). Stachybotrys has a particularly musty odor that makes it easy to identify. It has undeservedly earned a reputation as a health hazard.

Serpula lacrymans

Usually, if your wood is rotting out, it's because of Serpula lacrymans. It's yellow in color.


This hardy variety of mold grows on carpets, wallpapers, and wet surfaces. It produces similar toxins to black mold, which is why Trichoderma is taken very seriously.


These types of fungi rely on water to grow, so it's usually found in flooded homes. It's usually found on the walls.


This is NOT mold, but is caused generally because of excess salt deposits (because of rock salt or other surface coatings), and is often called white mold.

Why SERVPRO for Mold Damage?

Our SERVPRO professionals handle virtually any mold, keeping you and your family's health as our top priority. We have the equipment to handle the mold infestation safely and effectively, no matter what species of mold it may be. Give SERVPRO of Northwest Dallas County a call at (214) 361-7887 when you see or smell mold.

Controlling for Variables During Fire Restoration in Dallas

6/18/2021 (Permalink)

small model toy house on fire When flames and smoke damage your Dallas house, call SERVPRO for the right cleanup treatment

The best fire restoration strategies in Dallas involve careful consideration

Part of the work SERVPRO does in our professional fire damage restoration project is to control conditions for optimal outcomes. Years of expertise lend us the ability to recognize details and restore your home faster and better.

One of the variables we control during Dallas fire restoration projects is temperature. Depending on how the fire burned, what it touched, and what type of smoke it left behind, our treatments may be best performed with a bit of heat applied. This may involve turning up your home’s heating, bringing in a space heater, towed portable furnaces, or using localized heating devices. We may use these types of treatments for:

  • Smoke Damage
  • House Fire Clean Up in the Kitchen
  • Attic fire damage

One of the most important members of our team is the SERVPRO inspector, who analyzes fire residues in your home and recommends appropriate treatment strategies to our technicians. Before we begin our work, we create a comprehensive plan of cleaning agents, tools, and agitation techniques. This allows us to handle the situation correctly from the very beginning, cutting out expensive and slow steps in the process. The result is a cleaner home, faster.

SERVPRO of Northwest Dallas stays ready 24/7 to respond to fire damage disasters in local homes. Contact us at (214) 361-7887.

Mold Remediation Tips for Homes in Dallas

6/4/2021 (Permalink)

SERVPRO technician consulting with customer Call us today at (214) 361-7887, and we can take a look for you!

Dallas Mold Damage Remediation Tips

If you have ever seen mold in the bathroom, kitchen, or elsewhere in your Dallas home, you know just how unsightly it can be. Not only is mold ugly, but it can also make your home look dirty and unkempt. What you should know, however, is that mold is more than just unappealing; it can also cause health effects for you and your family members.

Locate the Source

Before SERVPRO can thoroughly and effectively remove the mold in your Dallas home, we must determine its origins. We check for leaky pipes, for example, since they are a common cause of mold.

Discard of Contaminated Materials

SERVPRO technicians get rid of any material that is contaminated by mold, such as a shower curtain, by proper disposal guidelines.

Keep Drip Pans Clean

Check the drip pans for your refrigerator and air conditioner. Because they are kept moist, these pans can become a breeding ground for mold.

Reduce the Humidity in Your Home

Dallas mold thrives in moist environments, so reducing the humidity in your home can help. Consider investing in a dehumidifier to help pull some of the moisture out of the air. Also, use your stove vent when you are cooking, and turn the exhaust fan on in your bathroom when you are taking a bath or shower.

Check Your Home's Foundation

It is critical to ensure that your home's foundation isn't allowing any water to seep into your basement. Otherwise, this moisture could cause mold to grow.

Monitor the Site

Keep an eye on any areas that have grown mold before to ensure that the problem has not resurfaced.

Don't Be Afraid to Call SERVPRO

Some homeowners may try to take care of the mold problem themselves. The preferred solution is to call a Dallas area professional to identify and remediate your mold damage. We have high-tech measurement and monitoring devices to locate hidden moisture that you might not readily see.

If you suspect that your Dallas home or business has a mold problem, SERVPRO of Northwest Dallas can inspect and assess your property. If mold is found, they have the training, equipment, and expertise to handle the situation. Call us at (214) 361-7887 for help.

Dallas Office Building Needs Fire Damage Repair

5/26/2021 (Permalink)

SERVPRO call now We understand the need for rapid response and restoration to minimize the loss of your business property. Call us right away we are available 24/7.

SERVPRO Can Restore Your Fire Damaged Dallas Office

Dallas fire damage to your office has struck. It has been on fire. This has been your place of business for many years and, now, it is damaged to the point that you have to temporarily shut the doors until the havoc wreaked by flames can be fixed. You look around, amazed at what can happen in just a few minutes, and you ask: "What do I do now?" Do this.

The insurance company should be the first call you make. This is even before the last hot spots are knocked down by the fire department. Your agent sends an adjuster out to inspect the office and make recommendations about some of these next steps. They have many papers to fill out, and they assist you in finding a restoration company. SERVPRO is considered a national source for fire damage restoration services by insurance and management companies. We help you with your paperwork and claims to relieve your stress allowing you to focus on resetting your business.

A few of the steps you can take after that call to a fire damage restoration company includes: 

  • Check with the fire department before re-entering the building to locate business documents, secure electronics, business machines, furnishings, and inventories. By allowing SERVPRO to assess quickly and record the fire damage, the technicians can start to extract water from the fire extinguishing efforts to mitigate ongoing damage.  
  • Gathering the 'fire report' from the fire department as this is needed for your insurance company and is also helpful to you in understanding what next steps will expedite your business reopening. 
  • Get all of the utilities turned off. Electrical connections, after a fire, can be dangerous and also damage devices. Water lines should be off to ensure that pipes don't burst or the fire-suppressant sprinkler system does not reactivate. 
  • Locate another office space to conduct your day-to-day business dealings if this is appropriate. Customer, client, and staff focus by you will keep your business viable until a return to normalcy.

It is important to note that all of the steps the fire damage restoration company does can encompass quite a bit of time and money.  The sooner they agree with your insurance company, the quicker you will be back in your own office.

SERVPRO will perform numerous services to restore your fire damaged office. Here are some of them:

  • Air purification and sanitizing of the HVAC system
  • Water removal from standing water, and absorbed moisture
  • Fire damaged building materials removal, drywall, insulation, carpeting, all non-salvageable items
  • Document drying, restoration of business equipment, on-site or at our secure cleaning facility
  • Repair and restore your office space to a safe and functional condition

Though fire damage in Dallas can disrupt your business, you can get through the difficulties with professional remedial steps. SERVPRO's technicians have the equipment, experience, and expertise to get your office doors reopened. We work to save you time and money and leave you with the impression "Like it never even happened."

Fire Damage Restoration Presents Unique Challenges

SERVPRO of Northwest Dallas has the equipment, training, and experience to handle large or small fire damage emergencies. Whether your fire emergency occurs in a restaurant in Preston Hollow, a hotel in Northwest Dallas, or an office building in Dallas, we respond quickly to mitigate the damage and manage the restoration project through to its completion. Call 24/7 for help. (214) 361-7887

Should Homeowners Act Fast For A Small Fire Damage In Dallas Homes?

5/21/2021 (Permalink)

fire line Let our experienced professionals assist with fire cleanup in your home. Contact SERVPRO right away. We are always available to help.

Engage With SERVPRO Team of Technicians to Help You with The Fire Damage Restoration In Your Dallas Property

Nothing is more traumatic than a fire threatening your family’s sense of security. Even after the flames are gone, you need to worry about the secondary damages that may occur. Therefore, it is essential to act quickly by contacting restoration experts like SERVPRO within 48 hours to stop further damage.

Fire debris cleanup in your Dallas home needs to be conducted fast to protect you from incurring expensive damages. At SERVPRO, we know the first 48 hours after a fire as the golden hours of recovery. We have teams of certified members who provide our customers with an effective emergency response that stabilizes your home in a brief period to ensure you save as much property as possible. 

Beyond the visible structural damage, SERVPRO technicians evaluate contents inside your property for recovery based on factors such as:

  • Decreased life expectancy
  • Effect of smoke and heat
  • Sentimental value
  • Comparison between replacement cost and cost of restoration

During fire debris cleanup, we ensure to use advanced products that can safely remove soot and smoke residues on various surfaces. We use advanced products to clean the soot and smoke residues from different surfaces. We can use Liquid Crème Cleaners such as stain scrub to clean appliances made of stainless steel or high gloss surfaces.

Secondary damages of fire can destroy your property within a brief period. Contact SERVPRO of Northwest Dallas at (214) 361-7887 immediately for an effective restoration “Like it never even happened.”

Ceiling Leaks Can Be Fatal for a Dallas Business.

5/3/2021 (Permalink)

ceiling pipe leak in commercial building Commercial buildings with water damage need the help of SERVPRO. Our techs are ready 24/7 365 days a year.

Water Damage Restoration by SERVPRO Certified Technicians Helps Dallas Business Owners Mitigate their Loss

Whenever a roof leaks into a building in Dallas, it causes trouble. The extent of the damage begins on the issue itself and the speed with which repairs happen. Although leaks in a home are problematic, they can have a quantifiable repercussion on the business’s bottom line in a commercial setting. Calling SERVPRO as soon as you detect the problem can help preserve inventory and minimize the disruption to your business operations.

Water damage in Dallas may require water removal services and repairs to drywall and other structural considerations. Thankfully, our SERVPRO staff is certified to provide emergency services when there is water damage and is careful to document each step of the way for your protection. As we assess the damage, we consider the issues below and develop a plan with them in mind-

  • Replacement cost vs. restoration cost whenever restoration is possible
  • Disposal of waste according to environmental regulations
  • Decontamination needs based on the nature of the water
  • Evaluation of hazards and threats to occupants

At SERVPRO of Northwest Dallas, we are trained to provide the most professional approach to your water damage restoration needs. Call us at (214) 361-7887 as soon as the emergency happens, and let us help return your life to business as usual.

Storms in the Dallas Area Can Leave Damage Behind

4/28/2021 (Permalink)

SERVPRO vehicle outside job site. Storm damage restoration for your home should be handled by a professional outfit. SERVPRO has you covered from start to finish.

Dallas Homes Needing Flood Restoration Services can Call SERVPRO for a Quick Response.

Dallas is no stranger to copious rains and the aftermath of stormy weather. Unfortunately, flood damage is within the reality of many households in the area, leaving homeowners displaced and needing professional water damage restoration. Whether the issue stems from a leaking roof from storm damage, or basement flooding, SERVPRO is an expert resource ready to provide its expertise in water damage remediation.

Flood damage for Dallas homeowners differs from water cleanup due to a burst pipe carrying clean water. Water from the outside making its way into your home brings contaminants into the household, and extraction is not enough to protect your family. At SERVPRO, we employ the latest technology and techniques to provide emergency services when water damage is present. The following steps are crucial to a job well done-

  • Extraction- whether we use submersible pumps, wand extractors, or truck-mounted pumps, we seek to eliminate standing water as soon as possible. Prolonged exposure to contaminated water only weakens the structure of your home and increases the damage.
  • Drying- drying your home is pivotal in creating a hostile environment for mold and other bacteria's growth. We achieve our goal by using dehumidifiers, air movers, injecti-dry technology, and drying mats. Our SERVPRO staff monitors humidity levels with state-of-the-art measuring equipment.
  • Disinfecting- eliminating traces of pollutants is one of the final steps. Whether we use air purifiers or anti-microbial solutions, we seek to mitigate biohazards left behind by the storm.

SERVPRO of Northwest Dallas is available around the clock by calling (214) 361-7887. We pride ourselves on working quickly and efficiently to protect our clients and make their homes feel "Like it never even happened."

Fire Damaged Homes in Dallas Need Professional Attention

4/23/2021 (Permalink)

SERVPRO vehicle outside job site. Accidental fires start all the time in homes. When it does SERVPRO is the team of professionals that need to be called for fire restoration services.

SERVPRO is an Expert in Fire Damage Restoration in the Dallas Area

Dallas is the ninth most populous city in the country and an integral part of the Dallas-Fort Worth metropolitan area. Despite its being inland, it is a vital hub for those traveling by air, just as crucial railroad routes went through the site transporting cotton and cattle in the early days. A robust interstate highway system cements the city's importance in connecting goods and services.

The economy in Dallas is diverse, as is its population. Fortune 500 companies abound, as do colleges and universities. Some refer to the city as "Silicon Prairie" thanks to the presence of telecommunications companies. The confluence of different industries in Dallas protected the city (compared to other Texas cities) from the sharp decline in oil prices around 2014 and 2015 and allowed it to grow in other sectors. Its plurality of nationalities and ethnicities also contributes to its rich cultural tapestry, making it a wonderful place to live. 

Weatherwise, one can expect very hot summers and mild winters, with overall pleasant temperatures through most of the year.

The Arts District in downtown Dallas hosts several arts institutions and performance venues and is one of the nation's largest arts districts. The city's relevance in the arts community dates back to its roots, and many artists have had their beginnings in Dallas. Today, the arts continue to be an area of growth for the community.

House Fire Clean Up Services in Dallas

As in every other community, homeowners in Dallas run the risk of fire in their homes, leaving them in need of fire damage restoration services. Accidental fires can happen and escalate rapidly, leaving debris and disaster in their wake. What you do after the incident sets the stage for a speedy recovery, which is why calling SERVPRO is the best decision you can make. Our expert team focuses on efficiently restoring your fire-damaged home while mitigating your loss.

Fire and smoke damage restoration and cleanup is not a simple process. Our certified staff trains to understand your home's needs and treat them based on industry best practices. Cleaning after a fire is not a one-size-fits-all and can cause further damage if done incorrectly. Some of the nuances include the following-

  • Porous surfaces- dry cleaning processes are usually put in place to clean surfaces such as plaster, unsealed wood, and concrete. As we pre-test surfaces and identify the least aggressive method for each surface, smoke removal becomes a reality.
  • Washable surfaces- as expected, wet cleaning methods are indicated for this type of surface. The wet cleaning process is usually recommended for moderate and heavy soiling, and the process may be used in preparation for repainting if needed.
  • Wood surfaces- depending on the finish of the wood, we may use wet cleaning products or limit ourselves to dry cleaning. On occasion, we need to sand and re-seal the surface depending on the extent of the damage.

Regardless of your situation, SERVPRO of Northwest Dallas is ready to handle your fire restoration needs. Call us at (214) 361-7887 and let us develop a plan targeted to your needs.