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Efficient and Professional Ways to Deal with Water Removal in Dallas

9/10/2021 (Permalink)

floating carpet SERVPRO's experienced technicians can salvage most water damaged carpets with a "floating" technique. We help our Dallas neighbors

Water Damage in Dallas Properties Gets Mitigated with Prompt SERVPRO Service

Although it is a useful utility, water becomes a nightmare if it overflows and reaches unintended parts of your Dallas property. This might happen due to several reasons, whether it is a sewer backing up because of blocked lines, a broken drainage pipe, or even a leaking sink. What you do after discovering the unintended water intrusion matters because if left in place, the water can cause different kinds of damages. The best way to mitigate immediate damage and prevent future complications is to involve a professional.

Water removal in Dallas properties is a multi-step process that might involve fixing the source (if it is a minor repair), draining the water, and drying the property. Calling SERVPRO is better than handling all these aspects on your own because they can overwhelm you. We send a team to handle the process so that each step of the removal gets sufficient attention. Our team is also able to multitask, which helps prevent additional problems. For example, while some team members extract the water, others remove affected items. Cutting down the exposure period prevents other problems like structural damage and mold growth.

Water Removal Services

Proper removal takes more than just draining water from the visibly affected areas. If there is water inside the walls, proper dying is only possible if special techniques are applied. Our technicians remove the baseboard and drill small holes on one side of the wall. We can circulate warm, dry air into the wall cavities using air movers, eliminating the excess moisture. We are IICRC-certified and follow prescribed and proven protocols.

Draining water trapped under wall-to-wall carpets can be problematic, but our technicians at SERVPRO use proven methods to dry these areas. For example, the technician can 'float the carpet,' which is a technique involving placing an air mover under the carpet. The moving air quickens drying and helps eliminate chances of secondary water damage like bad odor or mold from developing. Pulling the carpeting from the tack strips for access can be difficult for the average homeowner. Problems like flapping can cause delamination of the fiber from the backing. Pumping too much air beneath the carpet might also stretch it. Our technicians have the experience and skills to salvage carpets whenever possible. We always try to restore and not replace water-damaged materials and possessions.

A case of simple interior flooding can cause extensive damage and expense to restore the structure if not correctly handled. Calling SERVPRO of Northwest Dallas helps ensure that proper mitigation steps are taken immediately. You can reach us 24/7 at (214) 361-7887.

Fire And Smoke Damage Restoration in Dallas

8/26/2021 (Permalink)

green box truck parked SERVPRO The SERVPRO team arrives as the fire trucks leave to cleanup and restore fire damaged homes in Dallas

Why SERVPRO After Fire and Smoke Damage

A fire disaster in Dallas can cause serious damage to your house. The resultant flames, smoke, heat, and even water can permanently impact the structure and many of your items. The contents that survive fire damage may sustain extensive smoke damage in exchange. The firefighters may also cut holes in the walls or roof when putting out the flames, leaving you with a massive cleanup job.

Time and patience are crucial when dealing with any form of fire damage in Dallas. Once the firefighting crew leaves, SERVPRO can come in and initiate the restoration process. We have highly skilled, IICRC-trained technicians that are on standby in case of an emergency. Using special smoke cleanup and restoration techniques, we can restore your property to preloss conditions, "Like it never even happened."

When the fire calms down, the resultant smoke damage appears in discolored walls, charred items, or soot and ash on the floor. In some cases, other side effects such as smells can remain behind, presenting health effects to the occupants. It is important to keep in mind that some signs of smoke damage can show almost immediately, while others take several hours (sometimes days) after the event to manifest.

Fire and Smoke Damage

Within a few days of smoke and fire damage, walls and flooring may turn yellow (although this yellowing effect does not show right away). Warping and discoloration can also occur on wood and plastic surfaces/appliances. Metal hardware tends to rust and corrode away several hours after a fire. If you have tiles, countertops, or any other surface with porous stone such as travertine, granite, or marble, the acidic residue in soot can cause them to discolor permanently.

Certain surfaces, especially fabric items, may show both visible signs of fire damage and smoke odor. Smoke releases tiny carbon particles into the air that, when deposited, are known as soot. The first step SERVPRO takes to reduce the smell of a fire is getting rid of this smoke deposit or soot.

In addition to these tiny particles, smoke contains various components that contribute to the unbearable smell that lingers after fire damage. These include toxic gases and vapors. Vapors are misty droplets that can be poisonous upon absorption or inhalation. Toxic gases come in different forms. Carbon monoxide is the most common toxic gas in a fire disaster. Household products such as plastics, vinyl, and other materials containing chlorine produce phosgene during combustion. Carpets, synthetics, clothing, and carpets release hydrogen cyanide when burning.

The smell that follows smoke damage penetrates different materials after some time. Unless a professional fire damage restoration company cleans up and deodorizes these items properly, the smoky smell may remain for a long time. SERVPRO technicians can pinpoint the source of the odor and neutralize it accordingly.

Do not leave your property to fate when a fire disaster comes knocking. SERVPRO of Northwest Dallas is a part of your community and can arrive promptly to reverse the fire damage. Call us anytime at (214) 361-7887!

Can Professionals Save Hardwood Floors by Performing Water Damage Restoration in Dallas?

8/16/2021 (Permalink)

hardwood planks damaged, cupping Call SERVPRO fast to prevent non-salvageable hardwood flooring water damage in Dallas.

The proper training and equipment support SERVPRO technicians mitigating and remediating water damaged hardwood floors in Dallas

Burst pipes, appliance malfunction, clogged AC condensation drains, or overflowing sinks can cause Dallas water damage. Restoration of hardwood floors saturated with water is one of our specialties, and the earlier the homeowner calls, the more successful the result.

Are Hardwood Floors in Dallas Durable Enough to Withstand a Soaking?

You might be hard-pressed to see any trace of water on the floor's surface shortly after the pipes rupture or ceilings leak. Don't let water damage in Dallas trick you.Hardwood floors seem to shed the fluids. However, SERVPRO IICRC-trained technicians know that water drains and migrates through the joints between the planks, putting other structural components at risk of permanent primary or secondary damage.

What Are Signs of Dallas Hardwood Floor Damage?

The wet substrate provides constant moisture, wicking into unfinished bottoms and edges of the hardwood strips and planks. They swell, pushing up on the hardwood. Thus begins the distortion of the top, visible layer, secondary to the original water event. As hardwood absorbs the water, the following is possible:

  • Cupping -- edges of hardwood lengths push up, dropping the center of each plank or strip to resemble a cross-section of a cup
  • Crowning -- hardwood pieces swell up in the center
  • Buckling -- damage severe enough to disengage the hardwood from the subfloor

What SERVPRO Emergency Services Provide Water Damage Remediation for Hardwood Floors?

  • Reducing the relative humidity to 30% to 45%
  • Increasing room temperature to increase evaporation
  • Positioning air movers, directing air floor under and over the hardwood
  • Using floor mats adhered to the hardwood, connected to negative pressure extractors, pulling moisture through several layers via hoses
  • Perforating floor finishes acting as a vapor barrier with a pin roller (only if needed)
  • Drying the floor from the story beneath, removing ceiling tiles for better flow

Do not give up before consulting SERVPRO of Northwest Dallas at (214) 361-7887 about water-damaged hardwood floors. We have the tools and training to restore the flooring to preloss condition.

Restoration of Commercial Fire Damage in Northwest Dallas

8/5/2021 (Permalink)

a tarp covering the door of a fire damaged storage facility Fire damage includes smoke and many types of residues. Contact our certified SERVPRO team for effective fire damage remediation at your business.

SERVPRO Technicians Thoroughly Restore Your Business Damage to Prevent Secondary Issues

Facing a fire damage situation can cause tremendous problems for the businesses in your area. Some fires may start relatively small, but all types of fire damage carry hidden consequences. Without the proper assistance, you may end up causing significant harm to your property. Fortunately, you have the opportunity here to contact reliable experts to assist you with getting your fire damage under control. Knowing the steps involved in our restoration process can help you understand how to interact with the expertly trained technicians we dispatch to your property.

Our offices located in Dallas specialize in commercial fire damage restorations. As a locally owned business, our expert staff works hard to provide our customers with the fast, efficient, and quality services they deserve. The size of your fire damage event does not matter. We work with you and do our best to restore your property, "Like it never even happened."

Inspection and Assessment 

Our SERVPRO technicians begin the restoration process by inspecting the affected area to determine the extent of damage to your property. We use this examination to draw up a plan of attack, explain the necessary procedures to our customers, and answer any questions that you might have about the restoration process that we are about to perform.

Preparing to Clean Fire Damage

After reviewing the required services with you and agreeing on a schedule, SERVPRO's expert technicians begin preparing the equipment needed to complete your restoration. When work begins, we cordon off the affected area and make all the necessary preparations to ensure proper safety during the entire process.

Removing Smoke Odors 

Burn odor removal is one of the most challenging parts of any cleanup procedure. These odors may linger in the air, causing additional damage to many surface areas. SERVPRO uses advanced cleaning technology to remove these pesky odors found within the affected area and stop them from having a chance of returning.

Our specialists take their time to address every detail of your restoration. We make sure that any lingering smoke, residue, and fire damaged areas are taken care of and give you suggestions for preventing any future problems that may occur.

Contact our offices at SERVPRO of Northwest Dallas immediately with any questions you may have or if you would like to make an appointment today. (214) 361-7887.

What to Do When a Tornado Causes Water Damage to your Dallas Home

8/1/2021 (Permalink)

broken floor boards after severe storm damage Storm damage due to tornadoes can be severe. Our team is standing by 24/7 with equipment and technicians to remediate any damage.

Cleaning Up Water Damage in Your Dallas Home

There is nothing quite like the horrific damage a tornado can cause to your Dallas home. Most people might think that the wind and flying debris are the only concerns in these storms. However, tornadoes can bring large amounts of rain that can cause just as much if not more damage as the wind. Depending on just how much damage has occurred determines how extensive it is to clean it all up. Water damage from these storms can be so severe and deceiving that it often cannot be seen by the average person. To be on the safe side, you should rely on the professionals at SERVPRO.

Regardless of who conducts the clean-up, making sure it is done safely has to be the highest priority. With this in mind, secure all electrical power to the home or building. This way, there are no risks of electrocution. Next, make sure that anyone involved in the clean-up is aware of any other hazards that may be present. These could be broken glass, sharp objects like protruding nails, or even water damaged sub-flooring that may make a structure unsafe.

Now that the clean-up can be done safely, it is time to call your insurance company and have an adjuster survey the damage. Walk around with them, and make a list of all the damaged furniture and personal items. This way, you are sure to get them replaced.

Water Removal Services

After that, you can get all the debris and water removed from the house. Getting a large amount of water and damaged materials removed can be done by almost anyone. However, water damage can get more extensive than some would think. For instance, if the walls of a home were exposed to water damage, there is a great chance it wasn't just confined to the surface of the wall. The insulation and electrical wiring may have been damaged as well. This is a reason to call on the IICRC-certified team at SERVPRO, as they have the most experience in cleaning up after natural disasters.

Once everything has been cleaned up and dried out, the full extent of the damage can be determined, and rebuilding can begin. As the insurance adjuster reviews your options of completing the repairs, it is wise to remember that SERVPRO can truly show their value as they put your house back together like the tornado never happened.  

Tornadoes are one of the most terrifying natural disasters. If your home is damaged by one, call your local SERVPRO of Northwest Dallas at (214) 361-7887. They have the tools and knowledge to get your home back to where it was before the damage.

How Do Professionals Restore Dallas Flood Damaged Hardwood Floors?

7/27/2021 (Permalink)

a dangerous storm brewing over top of a house Quick action is key when dealing with flooded floors. Hardwood can quickly deteriorate. Contact our experienced team to assess and remediate.

SERVPRO Uses Research-Based Best Practices and Innovative Equipment to Clean and Dry Out Flooded Floors in Your Dallas Home

Torrential rains can train across Dallas, causing flood damage to your prized hardwood floors. Do not despair -- hardwood is more durable than you might think, plus our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained crews master a broad range of successful flood damage remediation interventions.

Can SERVPRO Dry Hardwood Floors Without Removing Them First?

Flooding in your Dallas home is already disruptive. Will SERVPRO’s emergency services to dry out hardwood floors add more chaos to your flood restoration? Advancements developed to improve in-place drying options permit our highly qualified crews to make it “Like it never even happened,” swiftly and with minimal disruptions.

  • Moisture detection tools help sketch out the perimeter of water saturation.
  • Moisture meters measure the amount of water present in hardwood floors in both affected and unaffected spaces, giving our technicians the data to determine drying goals and reassess periodically during the project.
  • Hygrometers monitor humidity levels during drying, assisting technicians to achieve the needed balance between air movement, temperature, and air-vapor for optimum drying.
  • Water extractors remove standing water.
  • Drying mats positioned and repositioned strategically use negative air pressure to draw moisture out of all the layers present in a hardwood floor from the top down.
  • Dehumidifiers lower the relative humidity in the space, facilitating evaporation.
  • Loosening of some planks/strips of a hardwood floor can sometimes permit increased efficiency of air movers by directing the flow under the surface.

Adherence to scientific drying theory ensures that SERVPRO of Northwest Dallas delivers the most successful flood damage recovery, including for hardwood floors. Call (214) 361-7887 for prompt assessment and professional drying.

Dallas Water Damage Classification Criteria

7/8/2021 (Permalink)

monopoly house in a puddle SERVPRO provides water damage mitigation from puddles to floods for your Dallas home

What are the Classifications for Water Damage?

Any time water pools where it shouldn't, damage is done to the affected area. Dallas water damage can be minor or disastrous, depending on the origin and extent. Leaking roofs, faulty pipes, pumps, or uncontrollable forces of nature can all contribute to the damage that may be fixed quickly or result in the total loss of a building's structural integrity. To distinguish the levels of damage done, insurance companies utilize a classification system established by the IICRC. Each classification is determined by the amount of water, absorption, and the expected evaporation rate, with class 1 being the lowest and class 4 the greatest in each factor.

Class 1 Water Damage: Refers to the least severe amount of damage that can occur, affecting only a small area with little to no absorption in soft materials, such as carpeting. Class 1 water damage in Dallas is the least expensive category to deal with and usually is caused by a small leak in a roof or appliance overflow. Even if a small amount of flooding occurs, the water is easy to remove and may require only a minimal amount of evaporation.

Class 2 Water Damage: Occurs when an entire room is affected, and the water has damaged wood-grained materials. Dallas Class 2 water damage includes some structural damage in the framework, drywall, and flooring of a location. This category also considers the height of the water. So long as any flooding has stayed below the 24-inch mark, it is still a class 2. Damage of this kind is typical of a sump pump failure, and if quickly noticed and expeditiously handled, the water can be drained and the area dried out before significant structural damage occurs.

Class 3 Water Damage: Any situation in which the water damage has severely affected a building without irreparably compromising its structural integrity is categorized as class 3 water damage. Class 3 water damage poses health risks for a building's inhabitants and typically requires the involvement of an insurance company to resolve. This level of damage is caused by burst pipes or water coming from overhead through a collapsed ceiling. If not handled quickly and effectively, a property with class 3 water damage may later be deemed unsalvageable.

Class 4 Water Damage: The fourth class of water damage is also referred to as a "specialty drying situation." In class 4, even materials with low permeance and porosity, including concrete, hardwood, and plaster, have been saturated. In most cases, this is considered a total loss. A building with class 4 water damage has had its fundamental structure compromised and requires nearly all its materials to be replaced. Drying out such a location requires a low and specific humidity to be maintained, which isn't possible in most cases. This level of damage is usually caused by a natural disaster, such as a severe flood.

Water Damage Repairs

The amount of water, the materials affected, and the expected evaporation rate all play essential roles in determining the extent of water damage. To make the best repair and salvage decisions, it is advisable to hire an IICRC certified water remediation firm. SERVPRO of Northwest Dallas has been doing water damage remediation for over 40 years in the Dallas area. Our crews can help mitigate most types of damage from your property.

SERVPRO of Northwest Dallas relies on advanced equipment to help to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your property and possessions. We finish the job with professional deodorization and sanitizing agents for your comfort and safety. We are ready to help 24/7. Just call (214) 361-7887.

What Kinds of Mold Damage Can Be In Your Dallas Homes?

6/28/2021 (Permalink)

penicillium allergy info and things Mold damage remediation is a cornerstone of SERVPRO's business in Dallas

SERVPRO Explains Different Types of Mold Damage

We're often telling our clients to avoid mold and mold damage, but we recently discovered that many people are unaware of the various kinds of mold that exist. You'd probably be surprised to learn that there are over 100 different types of mold that can grow in your home (and many only grow in particular situations). Our technicians are trained in the detection and verification of mold growth.

What Kinds of Mold Damage are Most Common?

You should not be surprised to know that mold damage in Dallas is pretty common. With rapid humidity, weather, and temperature shifts, a wide variety of mold can grow virtually anywhere. There are several species that you're more likely to see, however.


Alternaria spreads quickly from the outdoors and usually enters the house through poor ventilation or HVAC units. It also grows under sinks where the pipes leak, and it spreads quickly throughout a home.


If you see "pink" mold, it's usually Aureobasidium. It grows on virtually all surfaces, including wallpaper and painted surfaces.


Usually found in bathrooms without ventilation, Botrytis requires a lot of moisture and humidity.


Commonly found on drywall, Chaetomium has a decidedly musty smell.


This mold can grow in colder temperatures and often prefers fabrics, carpets, and wood surfaces.


This type of mold grows anywhere that may have been damaged by water (especially carpets, wallpaper, or mattresses). It's usually blue or green. We all know the petri dish story.

Stachybotrys chartarum

Traditionally called "black mold," this nasty, slimy mold grows anywhere it's damp (and stays damp). Stachybotrys has a particularly musty odor that makes it easy to identify. It has undeservedly earned a reputation as a health hazard.

Serpula lacrymans

Usually, if your wood is rotting out, it's because of Serpula lacrymans. It's yellow in color.


This hardy variety of mold grows on carpets, wallpapers, and wet surfaces. It produces similar toxins to black mold, which is why Trichoderma is taken very seriously.


These types of fungi rely on water to grow, so it's usually found in flooded homes. It's usually found on the walls.


This is NOT mold, but is caused generally because of excess salt deposits (because of rock salt or other surface coatings), and is often called white mold.

Why SERVPRO for Mold Damage?

Our SERVPRO professionals handle virtually any mold, keeping you and your family's health as our top priority. We have the equipment to handle the mold infestation safely and effectively, no matter what species of mold it may be. Give SERVPRO of Northwest Dallas County a call at (214) 361-7887 when you see or smell mold.

Controlling for Variables During Fire Restoration in Dallas

6/18/2021 (Permalink)

small model toy house on fire When flames and smoke damage your Dallas house, call SERVPRO for the right cleanup treatment

The best fire restoration strategies in Dallas involve careful consideration

Part of the work SERVPRO does in our professional fire damage restoration project is to control conditions for optimal outcomes. Years of expertise lend us the ability to recognize details and restore your home faster and better.

One of the variables we control during Dallas fire restoration projects is temperature. Depending on how the fire burned, what it touched, and what type of smoke it left behind, our treatments may be best performed with a bit of heat applied. This may involve turning up your home’s heating, bringing in a space heater, towed portable furnaces, or using localized heating devices. We may use these types of treatments for:

  • Smoke Damage
  • House Fire Clean Up in the Kitchen
  • Attic fire damage

One of the most important members of our team is the SERVPRO inspector, who analyzes fire residues in your home and recommends appropriate treatment strategies to our technicians. Before we begin our work, we create a comprehensive plan of cleaning agents, tools, and agitation techniques. This allows us to handle the situation correctly from the very beginning, cutting out expensive and slow steps in the process. The result is a cleaner home, faster.

SERVPRO of Northwest Dallas stays ready 24/7 to respond to fire damage disasters in local homes. Contact us at (214) 361-7887.

Mold Remediation Tips for Homes in Dallas

6/4/2021 (Permalink)

SERVPRO technician consulting with customer Call us today at (214) 361-7887, and we can take a look for you!

Dallas Mold Damage Remediation Tips

If you have ever seen mold in the bathroom, kitchen, or elsewhere in your Dallas home, you know just how unsightly it can be. Not only is mold ugly, but it can also make your home look dirty and unkempt. What you should know, however, is that mold is more than just unappealing; it can also cause health effects for you and your family members.

Locate the Source

Before SERVPRO can thoroughly and effectively remove the mold in your Dallas home, we must determine its origins. We check for leaky pipes, for example, since they are a common cause of mold.

Discard of Contaminated Materials

SERVPRO technicians get rid of any material that is contaminated by mold, such as a shower curtain, by proper disposal guidelines.

Keep Drip Pans Clean

Check the drip pans for your refrigerator and air conditioner. Because they are kept moist, these pans can become a breeding ground for mold.

Reduce the Humidity in Your Home

Dallas mold thrives in moist environments, so reducing the humidity in your home can help. Consider investing in a dehumidifier to help pull some of the moisture out of the air. Also, use your stove vent when you are cooking, and turn the exhaust fan on in your bathroom when you are taking a bath or shower.

Check Your Home's Foundation

It is critical to ensure that your home's foundation isn't allowing any water to seep into your basement. Otherwise, this moisture could cause mold to grow.

Monitor the Site

Keep an eye on any areas that have grown mold before to ensure that the problem has not resurfaced.

Don't Be Afraid to Call SERVPRO

Some homeowners may try to take care of the mold problem themselves. The preferred solution is to call a Dallas area professional to identify and remediate your mold damage. We have high-tech measurement and monitoring devices to locate hidden moisture that you might not readily see.

If you suspect that your Dallas home or business has a mold problem, SERVPRO of Northwest Dallas can inspect and assess your property. If mold is found, they have the training, equipment, and expertise to handle the situation. Call us at (214) 361-7887 for help.