Recent Posts

The Water Left a Funky Smell in Your Dallas Home.

11/16/2019 (Permalink)

SERVPRO truck parked in front of a home. Don’t let water damage leave a smell living in your Dallas home. SERVPRO will be there to help.

SERVPRO will get the water damaged smell out of your Dallas home.

Water damage can happen regardless of how careful you are as a homeowner.  Whether you live in an aging home or brand new construction, a pipe may burst, or an appliance may malfunction.  With any luck, the restoration process is simple, and the event does not impact your life severely. However, it is not uncommon to have the effects of a water leak continue to surface even when you think the damage is a thing of the past.  More often than not, unanticipated effects occur when you do not contract a professional service to remedy the situation when it happens. Their expertise is essential in understanding your current needs and the steps to avoid future complications.

SERVPRO is your local water damage expert in Dallas. Our team trains with industry experts to restore homes after an emergency happens. Our partnership with each homeowner begins as soon as you place a call to our 24/7 line, and our Green Fleet arrives at your place.  Once we confirm that your home is safe to enter, we conduct a thorough assessment of the damages and begin the water extraction and drying process. As we move along, we work with you to salvage as much of your belongings as possible, which we achieve thanks to our industry-specific tools.

One of the issues that come up after a water event at home is the smell it leaves behind.  Even when you think all is dry, you may still perceive a strange odor in your home. Our SERVPRO crew can use different methods to eradicate the smell, including direct spraying of your home, air scrubbers, and fogging.  These methods are complementary to one another, and their use depends on the type of surface we are cleaning. For example, we will spray your home only when we know that discoloration is unlikely or irrelevant. The same principle applies to wet fogging, which needs to be done carefully to avoid oversaturation of items such as rugs and carpets. 

SERVPRO of Northwest Dallas is much more than a restoration service.  We are also your trusted advisor in protecting your home.  When you call us at (214) 361-7887, you find a partner in making sure your home looks “Like it never even happened.” 

To find out more about Dallas, click here.

You Can Book On SERVPRO to Restore Commercial Water Damage in Dallas

11/7/2019 (Permalink)

Opened water damaged book You can trust the SERVPRO brand to restore water damages in bookstores. We have the experience and equipment to get the job done right!

Mitigating Commercial Water Damage in your Dallas Book Store

Independent book shops are particularly susceptible to the impact of long-term water damage. These types of damage, which can often buildup undetected in wall cavities, appear as a general staining or discoloration of walls and the surrounding area. Over time, slow leaks or other issues relating to unwanted moisture can condensate, which causes the issue to spread out. Books, as well as bookshelves, may begin to take on symptoms of damage. Equally, you may notice odors or the presence of mold growth in some regions of the store- especially behind furniture and stands.

Regardless of the size of your company, reach out to our commercial water damage team here in Dallas. We have experience working on large loss recovery sites, schools, and state buildings as well as independent retailers. We operate our call-lines twenty-four hours a day and use local technicians who can arrive on site promptly. We understand how different companies have differing requirements, which are why you can communicate with a crew chief throughout the restoration procedure.

In the first stage, a water damage restoration technician (WRT) undertakes to address the source of the issue. Cleaning and restoring the visible signs alone is unlikely to address the underlying cause. Using thermal imaging cameras, SERVPRO technicians can find damp spots behind walls or furniture, tracing them back to the source. We can perform controlled demolitions to gain access to the source of the leak and perform the necessary repairs.

After eliminating the water source, our team can work outward from that source, clearing away water damages. Moisture sensors can penetrate bookcases or furniture to access the level of moisture content. Moisture content readings can help us to decide on an appropriate drying method using either dehumidification equipment or rapid air-movers. Sometimes we may need to use essential cavity drying equipment like injectidry systems or drying mats.

Should your books sustain any damages, we can refer them to our specialist document restoration team. Unfortunately, we cannot reverse damages, but we can prevent them from getting any worse. By freeze-drying the documents, we can preserve them in the state. Then, after choosing an appropriate procedure, we can dry them using vacuum drying methods that convert solid moisture particles straight to gases, which avoid further damage.

If you suspect there is a water issue in your store, contact SERVPRO of Northwest Dallas at (214) 361-7887 today.

More about Dallas.

Dallas Kitchen Burnt More than Just Food? Call SERVPRO for Cleanup, Restoration, and Odor Control

10/26/2019 (Permalink)

SERVPRO box truck with rear door opened Our SERVPRO Box Truck Is Almost Empty As our Team Uses the Equipment to Mitigate Fire Damage to a Dallas Area Property

Eliminating Stains & Odors From Protein Fire Damage in Dallas

Stovetop fires can be quite a hassle for homeowners to clean up after. Not only are flames dangerous, but you have to deal with residues from flames, damaged items, and the extinguishing methods used. This can be overwhelming to clean up on your own, mainly because consumer-grade cleaning products are not made to handle these types of damages easily.

If your Dallas home needs fire damage mitigation after a kitchen mishap certified SERVPRO technicians can come to you within hours of your initial call and work to restore your interiors. This team is AVAILABLE 24 hours a day, seven days a week, 365 days a year. Whether you have a fire with a Thanksgiving turkey or another mishap in the home that leads to burnt food particles leaving residues in your kitchen, SERVPRO offers industrial-grade cleaners and equipment to remove the mess and restore your items to their preloss condition.

How to Minimize Odors After a Protein Fire
Because protein residues are colorless and hard to detect, it can be challenging to get rid of them without the right help. Here are some tips to prevent the spread of odors and protein residues throughout your home:

?    Keep your hands as clean as possible. This can prevent residues from soiling porous surfaces in your residence.
?    Place old linens on surfaces vulnerable to odors. Rugs and furniture, especially in high-traffic areas, can be vulnerable to residues.
?    Limit movement around your home. This practice minimizes exposure to protein residues.
?    Avoid using packaged or canned food and drinks that may have been near the fire. Residues can contaminate or alter sealed items.
?    Avoid cleaning or doing laundry. Household cleaners are not enough to clean protein residues, and even clothing affected by protein fires requires special techniques to remove contamination fully.

SERVPRO Removes Protein Residues
Protein fires are unique because they take more thorough cleaning to remove odors. It may take several rounds of cleaning to remove residues from your kitchen altogether. Paints and sealants may need to be reapplied to eliminate odors after such an event. However, SERVPRO technicians work carefully and professionally to remove filmy proteins from surfaces. Items in your kitchen are meticulously investigated for contamination, including appliances, canned food, and other items, to minimize risk and odors.

SERVPRO of Northwest Dallas is a service that you can count on to be Faster To Any Size Disaster.  You can call (214) 361-7887 for rapid disaster cleanup.

Here is your home according to google.

We Can Restore Your Home After A Flood In Dallas

10/16/2019 (Permalink)

interior of the house flooded with water. SERVPRO of Northwest Dallas has over 30 IICRC technicians who are Faster to Any Size Disaster.

Restoring Your Home After It Suffers Flood Damage in Dallas

As many as 30% of flood damage claims in Texas occur in low- to moderate-risk areas for flooding. These claims can be from anything as simple as a roof leak that causes structural damage in the home after storms, to flash flooding that has soaked structures thoroughly. However, it occurs, fast action needs to be taken to prevent the growth of mold, bacteria, and damage to homes.

When you experience flood damage in your Dallas home, it can be stressful and overwhelming to consider what needs to be repaired, replaced, or discarded to maximize safety. The certified technicians at SERVPRO are happy to aid in alleviating these worries with experienced teams that know the ins and outs of disaster mitigation in the event of a flood.

Questions to Consider When Choosing a Restoration Company
If this is your first time looking for a company to handle the job of restoring your home, here are a few questions to keep in mind for vetting service providers:

    •    Do they have proper certification and accreditation that is verifiable? Is their service licensed, bonded, and insured?
    •    Are technicians knowledgeable about plumbing, HVAC, and other fields relevant to disaster mitigation services? Do they observe proper and consistent safety regulations when cleaning a home?
    •    How experienced is the company you're considering? What is their standing in the community?
    •    Does the service have contemporary, commercial-grade equipment available to salvage your home after a disaster?
    •    What are the response times of the company, and how quickly can they reach your home?

After a flood strikes in your home, the SERVPRO team can get right to work removing flood-contaminated items while working in tandem with property owners and insurance adjusters. Many flooding cases require removal of carpet, padding, and other water-logged, porous items to prevent the spread of microbes and bacteria that can cause illness or injury. As a result, thorough disinfection with EPA-registered cleaners happens before the drying process can begin rather than after.

SERVPRO of Northwest Dallas has over 30 IICRC technicians who are Faster to Any Size Disaster. If you need 24-hour service to restore your home, call (214) 361-7887 today.

For more about Dallas click here.

We Discuss Signs of Commercial Water Damage in Your Dallas Business

10/5/2019 (Permalink)

Mold in the corner of window. Where excessive moisture exists, often so do mold colonies.

Signs of Commercial Water Damage in Your Dallas Business and What to Do About it

Sometimes commercial water damage is not due to a sudden gushing pipe break or supply line leak. There are times the damage occurred over an extended time sight unseen, and often other issues appear with that type of loss.

If you see the following signs of commercial water damage in your Dallas business, investigate them to see if you have a more significant issue in play that requires immediate addressing.

Musty Odor That Never Goes Away
One of the heralding signs of an issue in your property is the tell-tale pungent odor that is most noticeable after the closure of the business overnight or the weekend. The problem may relate to poor ventilation or plumbing problems.

Signs of Mold
It only takes 24-hours for airborne mold spores to set up their home in your building if conditions are right. Where excessive moisture exists, often so do mold colonies. Once they infest the commercial property, they spread fast and damage both the structure and contents. Professional remediation is a must to eliminate the conditions conducive to growth as well as stop the potential for cross-contamination to different areas of your business.

Water Stains and Wet Spots on Ceilings or Walls
When you see staining, it is a confirmation there is something amiss with your plumbing system or structure. SERVPRO technicians have moisture detection equipment that allows them to "see" behind walls and under flooring to determine precisely where excessive areas of moisture are so they can eliminate the problem through their proprietary methods.

What to Do About it
Often when there are no visible signs of water, the problem is still minor but engaging a professional restoration services company is smart. When SERVPRO technicians scope a structure to determine the cause of water loss, they also take into consideration whether or not stock and other valuable items are in danger of receiving damage. They take proactive measures to ensure as little loss as possible for the property owner by using Pack Outs and moving undamaged items out of the building during mitigation to a secure location. The technicians then move it back into the exact spot after the completion of mitigation efforts.

At the first indication of commercial water damage, contact SERVPRO of Northwest Dallas at (214) 361-7887. Our water damage specialists are available 24/7 to diagnose the problem and restore your business to its pre-water loss condition “Like it never even happened.”

For more about Dallas click here.

Fire Damage in Dallas? It's Easy to Overcome If You Contact SERVPRO Right Away

9/29/2019 (Permalink)

fire damaged kitchen counter and toaster Fires happen. Contact SERVPRO right away to remediate and prevent residual or accompanying problems.

Common Problems in Dallas Properties After Fire Damage

As if a home with fire damage was not enough, many issues have the potential to crop up. This is especially true if the cleanup efforts are inadequate.

Fire damage leaves Dallas homes with not only charred materials to deal with, but also water damage and sometimes mold. SERVPRO technicians work to restore the property and negate secondary issues.


The technicians undergo extensive training in the restoration sciences to learn the best practices for handling fire, water, and mold damage to properties. This includes choosing the right equipment, cleaning solutions, and restoration methods each situation dictates.

Early Fire Damage Mitigation Actions

SERVPRO technicians remove charred items that have no restoration potential from the property with the approval of the homeowner or adjuster. They take photographs and make a note of anything that requires discarding due to damage for ease of filing insurance claims and expediting the reimbursement.

Water Damage

On top of the fire loss, the water used to extinguish the fire leaves behind additional damage. Portable pumps often make short work of removing the water, and the use of detection equipment ensures no moisture is left behind in wall cavities or under flooring. Careful containment of the worksite keeps cross-contamination from occurring during the drying process.

Smoke Residues

The cleaning of smoke damage in the home is another specialized task. More loss has the potential to occur by using the incorrect cleaning method for different types of smoke residue. The technicians carefully test surfaces before cleaning to ensure the use of the correct applications.

Mold Damage

If the water used to extinguish a fire sits in a property for longer than 24-hours, mold spores have the possibility of germinating and once established; they spread quickly. This is why complete water extraction and drying of the property is crucial. SERVPRO technicians know the early warning signs of mold growth and work to eradicate it and apply proactive treatments as needed to inhibit growth.

SERVPRO of Northwest Dallas at (214) 361-7887 is available to turn around fire damage in your property and make it, "Like it never even happened."

Click here for more information about the city of Dallas.

Call SERVPRO When Your North Dallas Bedroom Suffers Fire Damage

9/16/2019 (Permalink)

SERVPRO truck parked in a driveway. Don’t allow a fire damage in your North Dallas home to take over. We can help you every step of the way, always!

We can tackle all your North Dallas fire damages.

Many people use candles for a variety of reasons, but it is never a good thing when a candle causes fire damage inside of your North Dallas home. A mother may want to light some candles and listen to calming music to unwind after a long day. A student may wish to light a scented candle while they study for their midterm. No matter the reason for the candle, it is always imperative to keep fire safety at the forefront of your mind while using one. 

Unfortunately for your home, your daughter left a candle lit in her North Dallas bedroom, causing fire damage to the immediate area around it. She left the candle burning on the window sill, enjoying the pleasant aroma while she cleaned her room. When she went to get some lunch, the candle remained lit inside of her bedroom, unattended. While gone, the candle caught the drapes on fire, and then jumped to a nearby clothing wrack from them. 

While the fire that happened in your daughter's bedroom was relatively small, it still caused damage. When you find your home in need of fire damage remediation, it is wise to call immediately. Fire damage is always easier to remediate right away rather than later on. 

When you call SERVPRO, our technicians can assemble quickly and then travel to your home in one of our signature green vehicles. Upon arriving, our Institution of Inspection, Cleaning and Restoration-certified (IICRC) technicians can get to work straight away. 

SERVPRO technicians use advanced equipment and technology to remediate fire damage. Our first step is to remove the damaged clothing and curtains. We can take an inventory before we dispose of any clothing articles or other damaged goods, to make an insurance claim a little easier for you. From there, we can use house-made cleaning agents, designed to break soot down at a particle level, to clean your walls and window sill. 

To rid your home of the foul odor that fire leaves behind, SERVPRO can use more advanced technology to do the job. Thermal foggers dispense a chemical vapor that traps and neutralizes the particles in the air that cause the malodor. Once finished, we can return your home to you, "Like it Never Even Happened." 

Should you need fire damage remediation, never hesitate. Get in contact with SERVPRO of Northwest Dallas by phoning (214) 361-7887. Whenever you need us, we're ready to help. 

If you would like to know more about Dallas, click here.

When Your Dallas Beauty Boutique Suffers Damage After A Flood Call Our Professionals

9/4/2019 (Permalink)

wood and building debris burned by a fire Get in touch with SERVPRO of Northwest Dallas by calling (214) 361-7887.

Contact SERVPRO When Your Dallas Beauty Boutique Suffers Flood Damage

Heavy storms can cause many troubles, and flood damage happens to sit at the top of that list. No Dallas business owner wants to arrive at work and find pooled water waiting for them. A weakness in the roof of your boutique allowed floodwaters into your store and put many products in immediate danger. To save stock, and minimize other damages, you need to reach out for professional cleanup and restoration services as soon as possible.

Leaving the flood damage in your Dallas beauty boutique for too long can spell out some unpleasant consequences. To start, as the standing water sits, the structure of your building can begin to absorb it, causing water damage. The laminate floors may begin to crack, split, and bubble. Mold colonies could form and cause unpleasant health effects. Over time, mold can weaken the organic materials inside of your store, such as the wooden framing. In general, it is wise to clean up any water damage immediately after the accident occurs, to prevent these unfortunate situations.

SERVPRO is ready to assist you, no matter the time. We understand how hectic the schedule of a business person is, and that emergencies can rarely wait. For this reason, we always have our highly trained water damage restoration technicians (WRT) on the clock. Whether it be 1 PM or 1 AM, our technicians are ready to help you.

Once our WRT arrive, they can begin to unload many pieces of advanced equipment from our signature green vans. Each piece of equipment is meant to work together in conjunction, to remove stagnant water, minimize moisture levels, and to remediate water damage. Our technicians can start with rover-mounted extractors and wet/dry vacuums, to remove the excess water.

Once the water is gone, we can take stock of your inventory and make a list of losses. Our technicians can work with your insurance adjuster to get a claim going for you, allowing you to feel at ease. From there, we can begin to bring in pieces of equipment like air ventilation fans, dehumidifiers, heaters, and air movers, to reduce any excess moisture. Once finished, we can return to your boutique to you, “Like it never even happened.”

When your store suffers flood damage, get help immediately. Get in touch with SERVPRO of Northwest Dallas by calling (214) 361-7887. No matter the time or day, we're open and ready to help you.

For more about Dallas click here.

Drying After Flood Damage Is Crucial For Your Dallas Residence

8/23/2019 (Permalink)

Overflowing gutters after a terrible storm. Don't let flood damage take over your Dallas home. Call SERVPRO today for remediation assistance.

Flood Removal Tips Before Help Arrives at Your Dallas Home

The storms are intense year-round in the Metroplex area, and Big D is no stranger to flood damage. According to FEMA, an inch of water has the potential to result in $25,000 in property damages, this amount of loss compounds the longer the water remains in the residence.

Even though SERVPRO arrives quickly to Dallas properties needing flood removal, often much of the water has either wicked into sheetrock, migrated within the home or removed via mops or wet-dry vacuums by the homeowner. Other actions to take include:

  • Avoid contact with the water if it is groundwater
  • Move items off the floor to a dry area
  • Turn off the electricity if there is a danger of water reaching the outlets
  • Advise SERVPRO technicians if you have saturated area rugs or carpeting as they require extraction before removal from the home to diminish their weight
  • If there is any danger of slip and fall accidents, avoid the area

When we arrive on the scene, we immediately scope the room to ensure we miss no areas of excessive moisture during the water removal process. This step includes using our detection equipment to "see" within walls and under floors. If water remains, there is the potential for mold or foul odors to become an issue. We may also need to drill weep holes for drainage or perform flood cuts to remove water-damaged sheetrock.

Our team members hold several certifications in the restoration sciences; among them are two we frequently use: Water Restoration and Applied Structural Drying Technician. This training is invaluable for expediting the drying process. We use customized configurations depending on the needs of the structure. We have powerful air movers and also specialized equipment such as the Injectidry which directs air within wall cavities or small spaces to ensure thorough drying. 

Once the premises verifies as hitting drying goals, we thoroughly clean and disinfect all water-affected surfaces to return the home to sanitary standards for habitation. 

SERVPRO of Northwest Dallas is ready to respond to flood removal needs by calling (214) 361-7887. We are available 24/7 and have the equipment and experience to limit water loss to your home and property to make it "Like it never even happened."

Click here to learn more about Dallas. 

Water Damage in Dallas--Should You DIY or Look to a Professional Remediation Company?

8/9/2019 (Permalink)

Each vehicle in our Green Fleet is loaded with equipment to restore your home.

The Difference Between DIY and Professional Water Damage Cleanup in Dallas Home

When water damage strikes a Big D home once it hits your floor, water migrates quickly-even if it is a small amount of water from a busted pipe under a bathroom sink or overflow from a malfunctioning washing machine or dishwasher. If the spill happens upstairs, the inclination to travel downward due to gravity can leave you with water in the subflooring and floor joists and a damaged ceiling downstairs. 

DIY cleanup efforts for water damage in a Dallas home are sometimes not adequate to avoid mold or foul odors. Standard methods of home cleanup are:

  • Blotting water with rags or mops
  • Using household fans to dry floors
  • Laying towels on wet carpet to absorb water 

Why SERVPRO? These home remedies for water damage in Dallas can work as long as the water is surface only and has not penetrated the subflooring or ran behind baseboards. In those cases, the excessive moisture has the potential to create conditions for mold infestations as well as unpleasant odors. Our certified technicians have specialized equipment for both extraction and drying. Plus our advanced moisture detection devices ensure that anywhere in the residence water travels, we find it and remove it. 

Our professional extraction equipment includes special attachments for upholstery and carpeting, so water does not remain the padding. Our air movers create warm, dry air in a superior fashion to household fans. The high-velocity air causes embedded moisture to rise where our dehumidifiers remove it from the property. 

Even clean water spills have the potential for bacterial growth, and bacteria equals odors. Our certified technicians thoroughly clean and disinfect all affected surfaces to both sanitize the home and leave it smelling clean and fresh without any lingering water odors. 

SERVPRO of Northwest Dallas at (214) 361-7887 has the equipment and experience to return properties with water damage to their preloss condition. We take calls 24/7 and are onsite quickly to make the water loss "Like it never even happened."

More about Dallas.