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Flood Damage In Dallas

5/24/2020 (Permalink)

home flooded after a storm “Like it never even happened.”

Flood Damage Mitigation and Restoration Service in Dallas

Not all floods in homes are caused by flooding from overflowing streams or flash floods. Dallas homes can be flooded from overflowing toilets that become plugged or if the main drain under the home is blocked. Water discharged from laundry machines, for example, has nowhere to go but back up through the toilets and onto the floor of the bathroom. Contaminated water can spread out from the bathroom to other adjacent rooms such as the master bedroom or into a hallway.

SERVPRO provides flood damage mitigation and restoration service throughout the Dallas and surrounding areas. We have a large team ready to respond to every kind of disaster. These folks are highly trained professionals and hold numerous certifications for cleaning, restoration, decontamination, mold control, and much more. We respond to your call in less than four hours, and our call center is available 24 / 7 to take your call and mobilize a team.

Restoration After a Plugged Drain Causes a Flood

The sewer under your home can plug for many different reasons. A broken tile, tree roots, or an object flushed down the toilet becomes lodged in the drain causing a blockage. A rush of water draining from laundry machines or perhaps a bathtub can cause the water to back up through the toilets and overflow onto the floors. Unfortunately, this water is considered contaminated, and the floors and any objects on the floors must be appropriately decontaminated and cleaned.

SERVPRO can help in these situations. We have the equipment, the chemicals needed for decontamination, and the trained staff to manage these situations. Sealed floors, such as tile floors, can usually be decontaminated and cleaned. We carefully remove carpeted flooring and the underpad to avoid distributing contaminated material and discarded.

In some situations, SERVPRO may also suggest that hardwood floors must be removed. Contaminated water can penetrate to the subfloor. Water can be removed. However, contaminated material could remain, leaving a potential health hazard. We work closely with insurance adjusters and the homeowner to provide advice on the best approach to take.

Call SERVPRO of Northwest Dallas at (214) 361-7887 for 24/7 service. We proudly serve Preston Hollow and surrounding areas. We’re Faster to Any Size Disaster.

What Are Some Subtle Signs of Storm Damage that Can Lead to Flooding in Dallas?

5/23/2020 (Permalink)

boots walking in flooded property We look beyond the obvious to make sure SERVPRO resolves all your flooding concerns after extreme weather patterns bring torrential rains.

SERVPRO Relies on Experience as Well as Modern Water and Moisture Detection Devices to Ensure Management of All the Ways Flooding Can Damage Your Dallas Home

When you envision flooding issues that could affect your Dallas house, a wall of water pushing its way over the ground and into the lowest levels of your property immediately comes to mind. Water damage certainly can flow in from overland flash flooding or through great holes torn into the roof or siding. Dramatic loss grabs your attention, but the storm damage you do not notice can wreak even more havoc.

How Do You Find Hidden Flood Damage?

The rains pounding on your Dallas home create flood damage in ways you could not expect. If you are far from waterways or your home is at a slight elevation, flash flooding might not pour into your abode. Do not be lulled into a sense of false security as you congratulate yourself on avoiding rising waters. In your home, issues might be confined to falling waters instead. The precipitation and interior pathways that rain finds to percolate down through the building materials forming the structure of your dwelling can result in flooding.

My Walls Are Damp--Is This Just Humidity Because of the Rain or A Severe Problem?

Even if your roof seems intact during the deluge and the high winds that accompany the storm, water has many ways of finding its way into a building. In some cases, you see no puddles of water, but other strange effects appear ominous. SERVPRO answers calls during the hours and days after a significant rainstorm, customers describing their observations about walls and ceilings in terms of:

    •    Sweating
    •    Bulging
    •    Cracking
    •    Staining
    •    Separating (from crown moldings and baseboards)

What Causes My Walls and Ceilings to Show Unusual Signs of Damage After Heavy Rains?

When we investigate, our managers and technicians realize rain penetrated through aging shingles, loose flashing, and other weaknesses in the roof's decks and joints. One way water can invade in alarming quantities is under the shingles near the gutter system. Rain that totals more than an inch per hour can happen in our region. Massive downpours pool up in the gutters, topping off and pouring over the side into a tsunami that can force itself under the shingles on the edge of the roof. Once inside, the water begins a wandering journey that can soak the back of drywall or lath and plaster, collect over ceilings, rise in building cavities, and eventually form slicks on surfaces and flood floors several stories down from the roof.

How Do Professionals Handle the Hidden Water Safely?

Water trapped in between walls or over ceilings presents significant safety hazards. The weight of just one gallon of water is 8.34 pounds, so if you have dozens to hundreds of gallons of percolated rainwater filling building cavities, dangerous collapse can be imminent. Our employees master the rigorous coursework developed by the Institute of Inspection Cleaning and Restoration Certification (IICRC), including what to look for and how to manage these trapped water safety concerns.

Steps to find the water include:

    •    Wearing of appropriate protective equipment, including hard hats
    •    Visual review of the affected area and surfaces
    •    Deployment of moisture detection and metering tools to locate and measure moisture levels
    •    Use of thermal imaging cameras and evaluation of temperature fluctuations to isolate caches of water

Steps to manage the water load include:

    •    Careful punching of weep holes in blistered paint and ceilings
    •    Prying off of baseboards to cut or drill release holes
    •    Use of saws to make "flood cuts" to release water, remove damaged wallboard, and open wet spaces for structural drying

Why Is Water Rising in my Basement Without Flash Flooding?

If your roof stood up to the heavy rain and no overland flooding is apparent, why is water rising in your lowest levels? Rain that "trains" over several hours or days, one downpour following after another, causes the ground around your home to saturate thoroughly. The pressure of the water needs a release, plus it is a scientifically proven fact that wet goes to dry. The brick, cinder block, concrete, or other types of foundation is permeable under certain conditions, especially when the ground can hold no more. Seepage shows up inch by inch inside the perimeter of the foundation. Cinder blocks pose a unique problem because the storm water can collect in the cells as well as oozing into your basement.

We look beyond the obvious to make sure SERVPRO of Northwest Dallas resolves all your flooding concerns after extreme weather patterns bring torrential rains. Waste no time and call (214) 361-7887 for a proactive assessment and recovery plan.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/18/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Dallas, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Northwest Dallas today at (214) 361-7887 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

How Can Homeowners Save Money After Water Damages Their Dallas Home?

5/4/2020 (Permalink)

burst copper pipe Burst Pipes Can Lead to Significant Water Damage in Dallas

SERVPRO' s Expertise Saves Homeowners Money with Fast Water Extraction

Water damage from weather, broken plumbing or improper drainage can be a crushing blow to a homeowner. At this time in summer, Texas weather brings the constant threat of thunderstorms. In many neighborhoods, families barely have the opportunity to dry out from the last storm before another one hits.

At SERVPRO, we understand how important water removal is in Dallas to get back into your home. Depending on the amount of water and how much of your home has been flooded, this process may take only a day or two. Under severe volumes of standing water, the process may take over a week for complete drying. Our team of technicians will work to make the process as painless as possible for you.

Our locally owned offices maintain a 24-hour response team specializing in floodwater removal (regardless if it is rainwater or otherwise). This mitigation will begin in less than a day so that any standing water is pumped out as quickly as possible. SERVPRO owns and keeps on site, an extensive inventory of pumps and water extractors designed for private homes. Each office also maintains its generators to support our teams and equipment. Having some of the best equipment in the removal business is useless if you can't use it when the city electrical grid may be knocked out.

After the water has been removed, our technicians use a series of blowers and exhaust fans to remove any remaining, excess moisture. To remove excess humidity and hopefully prevent the growth of mold, we also use specialized dehumidifiers when needed. Drywall and floor trim are particularly vulnerable to mold infestation if they are not dried out or removed quickly. Some of the same equipment we use for removal is also useful to restore carpets and carpet padding. In addition to the fans and blowers, our teams also maintain a specialized set of vacuums, mat wet vacs and heaters to extract water from carpets and wood flooring. In just a few minutes after getting soaked, dyes and inks begin to bleed from cloth and paper. It is usually too late for those goods to be salvaged, but our highly trained technicians can recover and restore furniture to prevent it from losing paint or varnish. If water is removed quickly enough, floor staining and carpet color can be saved as well.

If you are concerned about preventing damage, you can contact us for a free inspection or if you have need of our services now, call us at (214) 361-7887. As a locally owned business, SERVPRO of Northwest Dallas is dedicated to restoring the homes of our neighbors.

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Fire Damage in Dallas? What Common Issues Occur from House Fires?

5/1/2020 (Permalink)

Fire damaged property in fire damaged room When there is a fire in your Dallas property, you might have a hard time understanding how some of the damages you have to deal with occur.

When there is a fire in your Dallas property, you might have a hard time understanding how some of the damages you have to deal with occur. Some things like soot only appearing on the upper half of the walls or pungent smell in rooms with no visible fire damage or smoke residues might be hard to understand. Over the years our crew has been offering professional restoration services, we have encountered most of these patterns, so we not only anticipate them but also know how best to deal with them.

In many incidents of fire damage in Dallas, the flames are put out before they raze the entire structure down. In some cases, most of the damage is from smoke residue left on the ceiling and upper sections of the walls. This is an outcome of convection currents that drive smoke movements while the fire burns. The currents occur when hot air displaces cold air in the surroundings forcing the cold air to flow downwards. Since the hot air is the smoke from the fire, it deposits soot and other residues on surfaces higher up in the affected areas.

Bad odors are a common problem after fire damage. Various residues left by the fire including soot and charred material remains produce these odors. It might, therefore, surprise you if there is a pungent odor in areas with no visible residues from the fire. This scenario is likely when there's a kitchen fire involving meats. The protein residues left are yellow, amber or virtually invisible which explains why there is a bad odor without any visible residues. In protein fires, our SERVPRO crew cleans up the entire home to get rid of all residues.

The smoke produced in fires is driven or floats freely depending on the temperatures involved. Every 10°F increase in temperature doubles air volume and increases pressure. Therefore. the hotter the fire is, the harder the smoke is forced into surfaces requiring extra effort during cleanup. Our SERVPRO technicians use different cleaning approaches including mechanical action such as agitation and application of professional cleaning agents to remove all residues.

From the sources to the outcomes, fire incidents can be puzzling. Call SERVPRO of Northwest Dallas to help you unravel any mysteries. You can reach us at (214) 361-7887 any time.

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How Should You Mitigate in Dallas Flood Damage?

4/28/2020 (Permalink)

standing water on kitchen floor Floods mostly catch people by surprise and the damages they cause can be very disruptive.

Professionals Help Ease Restoration Flood Damage in Dallas

Floods mostly catch people by surprise and the damages they cause can be very disruptive. Despite this, the property owner must take action to restore the property. Working with IICRC certified restorers like us helps in many other ways in addition to restoring your property to the preloss state. Immediately your Dallas property floods, you might be confused on what steps to take to remedy the situation. With our professional assistance, it is possible to respond accordingly.

A proper response to flood damage in Dallas includes fast action after the incident. Extracting water or moving items damaged slightly by the floodwaters are two critical steps to limit the level of damage. Our SERVPRO team easily handles move-outs to a different part of the property unaffected by the floodwaters or to an offsite facility. We also have gas-powered and submersible pumps perfect for fast extraction of high-level water preventing secondary damages caused by standing water.

Floodwaters usually contain a wide range of contaminants including raw sewage, industrial chemicals, and fuel oils among others. Exposure to such contaminants can cause health problems. Our SERVPRO crews are equipped with the right protective gear like boots, rubber gloves, full-body suits and respirators with p100/organic vapor cartridges among others. You don't have to be concerned about going into the highly contaminated water trying to save your property because we do it for you safely. We also take every step necessary to comply with OSHA standards.

It is essential to remove any porous materials like carpets, insulation and even drywall affected by floodwaters because it is not possible to eliminate all contaminant traces through cleaning. Our highly trained SERVPRO crews can handle such tasks easily. We have all the necessary tools for the job like carpet shears, and heavy-duty plastic bags, making carpet and pad removal easy as well as storing it safely for proper disposal.

When Appliances Cause Water Damage in Dallas

But not all flood damage in homes is caused by storms. Most flooding problems in homes come from the inside, rather than from a rising creek or river. In many of these cases, the problem results from a failed dishwasher or a split intake hose for a clothes washer.

Appliance flood damage in a Dallas home sounds simple, but the truth is very different. A failure of either of these machines can drop over five gallons of water on the floor every hour. SERVPRO knows that if this happens in the morning after everyone leaves for work, that means an entire, three-bedroom room can be under an inch of water before the homeowner or renter walks in to find a disaster.

The only advantage to dealing with flooding from such an inside source is that it is clean water. There is no contamination to have to worry about, so there is no need for special protective gear and since cleaning the surfaces is not required, the overall time necessary for the job is far less as well.

The first step we take is to stop the flow of water. If a resident has not turned off the water main, we do it immediately after arriving on the property.

Next, we get to work removing standing water. For any amount over an inch, we start with commercial grade water pumps. These machines can empty out an average home in an afternoon, allowing us to bring in more equipment and inspect for damage to floors, carpets, and walls. If the power is out, we bring in our generators for uninterrupted electrical support.

If there is no permanent damage, we draw out remaining water trapped on carpets and floors. Technicians use extraction wands which are designed to bring out the water without harming wood surfaces or damaging the nap of the rug. This part of the job is more time-consuming and can take up to a full day or more.

With the water removed, we now lower the moisture levels in the surrounding air. To do so, we use dehumidifiers to draw moisture out of the air. Each device can remove over twenty gallons every day depending on the humidity and size of the dehumidifier we use. We perform this task to prevent the possibility of rot or mold growth in the walls and floors.

Drying out your home is not an easy process, but the right restoration company can do it quickly and safely. SERVPRO of Northwest Dallas has decades of experience helping our neighbors put their homes back together after a flood. If you need our help, call today at (214) 361-7887.

For more information about the city of Dallas, click here.

What is the Best Way to Handle Unexpected Flood Damage in Dallas?

4/25/2020 (Permalink)

standing water on floor approaching outlet Flood damage can occur quickly and with little notice to adequately prepare.

SERVPRO Should Be Your First Call for Dallas Storm Damage Remediation

Severe weather is nothing new to Dallas homes as of late. With the unpredictability of severe storms coming up from the Gulf of Mexico and stretching across Texas, things can quickly turn into emergencies with little notice. When several days of hard rains happen on end with no opportunities for the ground to keep up with saturation, the opportunity for flash flooding becomes a real possibility for all of the homes in the area.

The trouble with flash flooding in areas where floods are not everyday occurrences is the lack of proper preparation. When homes become ill-equipped to deal with floodwaters knocking at the foundation of their homes, vulnerable areas become exposed, and soon flood damage occurs to your Dallas occurs to your Dallas residence. Fortunately, this is not a situation that you have to deal with all on your own. With professional restoration services like our SERVPRO team provides, you can help to prevent further structural damage and irreparable losses by addressing the problem quickly and appropriately.

Our objective when we arrive at your home is to assess the damage that you face and begin water extraction immediately. With flooding, often we require a pump truck from our fleet of vehicles. This equipment pulls higher volumes of water from the floor far more quickly than other equipment that might get used for less severe water emergencies. Once the water has gotten extracted successfully, our team moves on to dry the area thoroughly.

The drying process typically consists of a combination of dehumidification equipment and air movers. These two working together help to combat the possibility of mold growth in the affected area, which can quickly happen if the water damage was not seen to right away.

Our SERVPRO technicians also set out to locate the source of the flooding through vulnerable and damaged areas of your foundation. These weak points can get repaired relatively easily with the use of hydraulic cement, which has a high tensile strength against formidable water pressure.

Flood damage can occur quickly and with little notice to adequately prepare. If you are dealing with this manner of damage, or any emergency to your home, trust our experienced restoration team at SERVPRO of Northwest Dallas of Northwest Dallas. We are available 24/7 by calling (214) 361-7887.

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What Steps Can You Take to Prevent Commercial Fire Damage in Dallas?

4/22/2020 (Permalink)

drawing of sprinkler system putting out a fire A fire suppression system can help keep your doors open for business.

SERVPRO Details Strategies Business Owners Can Take to Reduce the Threat of Fire Damage in Dallas

Commercial fire damage in Dallas is one of the most devastating experiences that a business owner can experienceIn addition to doing severe damage to the structure of the building, fires can lead to excessive, standing water on the property as well as mold invasions. For these reasons and more, business leaders find it difficult to recover from a natural disaster or man-made accident. This is even the case when the business owner is an industry expert who manages the daily operations prudently. However, learning more about commercial fires and how fire damage remediation specialists can assist you is the first step towards limiting damages and preserving your equilibrium in the face of the disaster. Gather information you need regarding how to grapple with a fire by reviewing the data outlined below:

Fire Threats. There are several factors that can place a commercial property in harms way leading to burning and fire damage. Some of the more prevalent factors include:
• lightning strike
• electrical fire
• blown fuse, overloaded circuitry
• adjoining business fire

The Importance Of Obtaining Business Fire Insurance

Unfortunately, some companies find that the losses endured due to a fire leave them unable to continue operating. Typically, companies who are not able to resume operations following the fire-damaging event did not maintain business interruption insurance. While any company impacted by a fire will have challenges with the fire damage restoration process, those that have business interruption insurance find it easier to keep their organizations functioning effectively. Because no company is invulnerable to fire and the damage it can cause, purchasing the insurance is important and advantageous. The insurance will cost roughly 10% more that the business owner's current premium. SERVPRO is well known for working with insurance and property management companies to expedite and mitigate the downtime and costs of the restoration.

Preventing Commercial Fire Damage: Strategies You Can Use

In addition to purchasing business interruption insurance, there are several strategies you can implement to decrease the impact of fire damage to your Dallas business. Some of them include:
- Avoiding the storage of flammable items on-site
- Checking your smoke alarms to ensure that they are functioning optimally, having fire extinguishers strategically placed
- Implementing a fire evacuation plan, no blocking of exit doors
- Turning off appliances and machinery when no one is present
- Ensuring that all machinery is in good condition
- Placing backup drives and important paperwork in a fireproof safe, utilizing the cloud for document backup

Call SERVPRO Today

Assessing and implementing fire damage preventative strategies are important for your Dallas business. You should also know who to call if a fire strikes your commercial property. A premier fire damage restoration company close by is SERVPRO. Our IICRC-certified technicians offer 24/7/365 emergency services to ensure that your commercial fire damage services are addressed and resolved immediately. We're ready to assist you if the need ever arises. Our aim is to get your business back up and running.

Locally Owned Company with National Resources

SERVPRO of Northwest Dallas can respond immediately to your commercial fire damage emergency in Dallas, Cedar Hill, Seagoville, or Lancaster regardless of the size or scope of the damage. Call us to make it “Like it never even happened.” (214) 361-7887

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What Risks do Homeowners Incur When Performing DIY Fire Damage Cleaning in Dallas?

4/19/2020 (Permalink)

fire damaged roof Dallas House Fire Damage? Don't DIY--Call SERVPRO for Cleanup and Restoration

Professional Restoration Services Reduce the Dangers Homewoners Face After Fire Damage in Dallas

One of the most troubling things about a disaster in your Dallas home is the uncertainty of when your home can ever look or feel the same again. With a situation like a fire in your residence, you want to correct the effects of this incident as quickly as possible to ensure that you do not allow for the situation to get worse. The temptation is probably high to immediately start to dry and clean or restore your damaged home on your own; there are many concerns that you should know.

As much as you want to save money and do things yourself, your fire damaged Dallas home often requires professional restoration.  There are too many variables and threats that exist within the house that the average homeowner is ill-prepared to face. Our SERVPRO team of professionals can respond quickly and help to mitigate further damages while we prepare a plan to restore your home.

One of the most significant risks that a homeowner faces, once their home is affected by fire damages, is environmental exposure. With dirt, debris, and smoke circulating throughout the air in the affected areas of your house, these contaminants to the atmosphere can lead to illness or breathing concerns for an individual without the appropriate protective equipment. Our technicians have the safety gear to prevent exposure in hazardous areas such as full-face respirators or even SCBA breathing tanks to get to work on making the environment less hazardous.

Another potential concern for the homeowner after a fire has gotten extinguished is a weakening of structural components and construction materials. It is not at all uncommon for ceilings to collapse, floors to give way, or walls to fall over. This risk is one that our SERVPRO professionals assume as we seek to begin the restoration process, but not one that you should.

SERVPRO Suggest Taking Precautions to Mitigate the Damages of Smoke Inhalation After a Dallas Area Fire Damaging Event

During a fire, smoke inhalation is one of the most dangerous effects that incapacitates people. The materials that our furniture, clothing and other items are made of, can produce dangerous residue. As a fire spreads inside a building, it will produce two life-threatening events - consume most of the breathable oxygen and create toxic gasses.

Not only will fire damage in Dallas affect structures, but it is also quite lethal to people. Smoke contains tiny particles that are harmful in their own way. These include vapors which are inhaled or absorbed through the skin and that act as poison within the body. Minute particles of our burning property are so tiny that they penetrate our respiratory and digestive system. These minute particles are so small, they enter our lungs, as well as cause irritation to our eyes.
Toxic gasses are a part of the characteristics of smoke. These gasses are the most deadly substances anywhere, consisting of carbon monoxide, hydrogen, cyanide and phosgene which is formed when products like vinyl are burned. These gasses also absorb the air we are trying to breathe, either by consuming it or by displacing it with other elements.
Smoke and soot can contain particles that don't cause direct harm to you, but that take-up air space needed for oxygen. If you have experienced a smoke inhalation event, no matter how small, get a medical check-up so that a doctor can check your A.B.C's – airway, breathing, and circulation. If you are involved in a fire, call a doctor if you experience the following symptoms:

  • difficulty breathing and wheezing is present
  • hoarse voice
  • coughing spells
  • mental confusion

Smoke inhalation prevention measures can be taken that includes having smoke detectors in every room of a home or office. Also, invest in carbon monoxide detectors which should be placed in areas that are at risk for carbon monoxide exposure. Fire damage is always a devastating experience for you and the family.

Feelings of confusion and stress are common. This is not the time to work with uncaring professionals. When SERVPRO arrives, we always treat people with great empathy and above all – respect! We will also treat your property and belongings with great care.

SERVPRO of Northwest Dallas are experts in fire, water and mold remediation. We are locally owned and operated, so that when you call us, we arrive very quickly and are ready to work for you. As tempting as it might be to save yourself the cost of restoration, most homeowners would find that to restore their home to their insurance company’s standards adequately, they need professional and experienced specialists. Our SERVPRO of Northwest Dallas team is available 24/7 by calling (214) 361-7887.

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How Do I Handle Important Documents Damaged from a Fire in Dallas?

4/19/2020 (Permalink)

fire damaged home “Like it never even happened.”

SERVPRO has advanced cleaning methods for handling all types of contents in Dallas homes with fire loss

A fire loss can present multiple issues in a house all at once. From the charring to smoke damage and finally water damage from the distinguishing efforts of the fire department. All of these things leave behind cleaning challenges. Individual items have no real value to insurance companies but are priceless to homeowners such as:

    •    Cherished letters from relatives
    •    Bills
    •    Canceled checks
    •    Everyday magazines

Why Can't I Clean Off Documents with Fire Damage Myself?
Not all smoke and fire damage in Dallas homes is the same. In fact, there can be different kinds of residues in a single area, depending on the materials burned and the heat of the fire. The biggest issue with paper products is frequently not from soot or charring, but water from the extinguishing efforts. Another commonly seen side effect from this on paper products is the evidence of mold growth on papers and books, as mold seeks out moisture and something organic to consumer, wood pulp products are ideal.

While you might successfully brush away dry smoke, which is a product of high heat fires where chiefly organic materials burned, the cleanup will come to a screeching halt when you encounter wet smoke. This greasy, smeary substance results from primarily plastics and rubber products burning, and it is challenging to remove. When it comes to the restoration of paper products, they need specialized applications, particularly if they also got drenched.

Collection of Papers With Fire Damage
It may not be safe to enter the fire loss area in the Dallas home to collect vital documents. There are numerous hazards after a fire in a house, including air quality, soot, slip, and fall accidents due to water and structural damage. If any of these potential dangers are present in the home, wait until the SERVPRO technicians arrive and inform the crew chief of the items you need to be retrieved.

Winning Tactics for Restoring Paper Items from Fire Loss
When SERVPRO technicians handle fire damaged paper-based items, one of the first actions they do is to freeze the documents at one of our state-certified document drying facilities. Any paper products get flash-frozen immediately, documented, and shipped for in-plant handling. Upon arrival, the pieces enter a low-pressure vaporization chamber. The entire process gets organized as follows:

    •    Inventory of all documents using a barcode system
    •    Vacuum and pressure drying of frozen materials, also known as sublimation
    •    Decontamination phase using gamma irradiation which kills bacteria and microbes without any harm to the paper fibers
    •    Manual cleaning
    •    Deodorizing as needed to remove smoke odors

What Makes Sublimation a Good Restoration Option for Books and Papers?
SERVPRO uses the same methods employed by the Library of Congress for handling historical documents and rare books for Dallas residents. The item gets first frozen through using vacuum freezing and sublimation as the best method for the removal of moisture from paper products. The freezing part of the process is necessary because it immediately stops any further degrading of the inks, prevents mold and fungus growth, or any further damage to the paper. Once frozen, the items can remain in this state indefinitely, which is beneficial when part of the restoration requires transport.

The next step is to ready the items for drying and cleaning. When ice melts, the outcome is water. Sublimation skips that step and takes the water within frozen items and turns it into a vapor state, skipping the water state as part of the transition.

To stop the wrinkling and warping of papers and books, they are sometimes pressed during drying to ensure they retain their shape. Afterward, the techs go through each article or book page one at a time to remove any remaining soot, stains, spotting, or other evidence of loss as much as possible.

How to Avoid Damage to Important Papers in the Future
There are several actions you can take to avoid this situation in the future. First, consider getting a storage box rated as fireproof and use it to store valuable documents.

Because a home box for storage can get lost or stolen, it is also a good idea to scan the files and back them up on a disk, flash drive, or use cloud storage. Consider renting a safety deposit box to stash copies, or if you have an attorney or accountant, see if you can arrange to have copies placed with them.

Contact SERVPRO of Northwest Dallas at (214) 361-7887 when you need assistance with the cleanup and restoration of your home from fire damage of any size.

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