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We Can Restore Your Home After A Flood In Dallas

10/16/2019 (Permalink)

interior of the house flooded with water. SERVPRO of Northwest Dallas has over 30 IICRC technicians who are Faster to Any Size Disaster.

Restoring Your Home After It Suffers Flood Damage in Dallas

As many as 30% of flood damage claims in Texas occur in low- to moderate-risk areas for flooding. These claims can be from anything as simple as a roof leak that causes structural damage in the home after storms, to flash flooding that has soaked structures thoroughly. However, it occurs, fast action needs to be taken to prevent the growth of mold, bacteria, and damage to homes.

When you experience flood damage in your Dallas home, it can be stressful and overwhelming to consider what needs to be repaired, replaced, or discarded to maximize safety. The certified technicians at SERVPRO are happy to aid in alleviating these worries with experienced teams that know the ins and outs of disaster mitigation in the event of a flood.

Questions to Consider When Choosing a Restoration Company
If this is your first time looking for a company to handle the job of restoring your home, here are a few questions to keep in mind for vetting service providers:

    •    Do they have proper certification and accreditation that is verifiable? Is their service licensed, bonded, and insured?
    •    Are technicians knowledgeable about plumbing, HVAC, and other fields relevant to disaster mitigation services? Do they observe proper and consistent safety regulations when cleaning a home?
    •    How experienced is the company you're considering? What is their standing in the community?
    •    Does the service have contemporary, commercial-grade equipment available to salvage your home after a disaster?
    •    What are the response times of the company, and how quickly can they reach your home?

After a flood strikes in your home, the SERVPRO team can get right to work removing flood-contaminated items while working in tandem with property owners and insurance adjusters. Many flooding cases require removal of carpet, padding, and other water-logged, porous items to prevent the spread of microbes and bacteria that can cause illness or injury. As a result, thorough disinfection with EPA-registered cleaners happens before the drying process can begin rather than after.

SERVPRO of Northwest Dallas has over 30 IICRC technicians who are Faster to Any Size Disaster. If you need 24-hour service to restore your home, call (214) 361-7887 today.

For more about Dallas click here.

We Discuss Signs of Commercial Water Damage in Your Dallas Business

10/5/2019 (Permalink)

Mold in the corner of window. Where excessive moisture exists, often so do mold colonies.

Signs of Commercial Water Damage in Your Dallas Business and What to Do About it

Sometimes commercial water damage is not due to a sudden gushing pipe break or supply line leak. There are times the damage occurred over an extended time sight unseen, and often other issues appear with that type of loss.

If you see the following signs of commercial water damage in your Dallas business, investigate them to see if you have a more significant issue in play that requires immediate addressing.

Musty Odor That Never Goes Away
One of the heralding signs of an issue in your property is the tell-tale pungent odor that is most noticeable after the closure of the business overnight or the weekend. The problem may relate to poor ventilation or plumbing problems.

Signs of Mold
It only takes 24-hours for airborne mold spores to set up their home in your building if conditions are right. Where excessive moisture exists, often so do mold colonies. Once they infest the commercial property, they spread fast and damage both the structure and contents. Professional remediation is a must to eliminate the conditions conducive to growth as well as stop the potential for cross-contamination to different areas of your business.

Water Stains and Wet Spots on Ceilings or Walls
When you see staining, it is a confirmation there is something amiss with your plumbing system or structure. SERVPRO technicians have moisture detection equipment that allows them to "see" behind walls and under flooring to determine precisely where excessive areas of moisture are so they can eliminate the problem through their proprietary methods.

What to Do About it
Often when there are no visible signs of water, the problem is still minor but engaging a professional restoration services company is smart. When SERVPRO technicians scope a structure to determine the cause of water loss, they also take into consideration whether or not stock and other valuable items are in danger of receiving damage. They take proactive measures to ensure as little loss as possible for the property owner by using Pack Outs and moving undamaged items out of the building during mitigation to a secure location. The technicians then move it back into the exact spot after the completion of mitigation efforts.

At the first indication of commercial water damage, contact SERVPRO of Northwest Dallas at (214) 361-7887. Our water damage specialists are available 24/7 to diagnose the problem and restore your business to its pre-water loss condition “Like it never even happened.”

For more about Dallas click here.

Fire Damage in Dallas? It's Easy to Overcome If You Contact SERVPRO Right Away

9/29/2019 (Permalink)

fire damaged kitchen counter and toaster Fires happen. Contact SERVPRO right away to remediate and prevent residual or accompanying problems.

Common Problems in Dallas Properties After Fire Damage

As if a home with fire damage was not enough, many issues have the potential to crop up. This is especially true if the cleanup efforts are inadequate.

Fire damage leaves Dallas homes with not only charred materials to deal with, but also water damage and sometimes mold. SERVPRO technicians work to restore the property and negate secondary issues.


The technicians undergo extensive training in the restoration sciences to learn the best practices for handling fire, water, and mold damage to properties. This includes choosing the right equipment, cleaning solutions, and restoration methods each situation dictates.

Early Fire Damage Mitigation Actions

SERVPRO technicians remove charred items that have no restoration potential from the property with the approval of the homeowner or adjuster. They take photographs and make a note of anything that requires discarding due to damage for ease of filing insurance claims and expediting the reimbursement.

Water Damage

On top of the fire loss, the water used to extinguish the fire leaves behind additional damage. Portable pumps often make short work of removing the water, and the use of detection equipment ensures no moisture is left behind in wall cavities or under flooring. Careful containment of the worksite keeps cross-contamination from occurring during the drying process.

Smoke Residues

The cleaning of smoke damage in the home is another specialized task. More loss has the potential to occur by using the incorrect cleaning method for different types of smoke residue. The technicians carefully test surfaces before cleaning to ensure the use of the correct applications.

Mold Damage

If the water used to extinguish a fire sits in a property for longer than 24-hours, mold spores have the possibility of germinating and once established; they spread quickly. This is why complete water extraction and drying of the property is crucial. SERVPRO technicians know the early warning signs of mold growth and work to eradicate it and apply proactive treatments as needed to inhibit growth.

SERVPRO of Northwest Dallas at (214) 361-7887 is available to turn around fire damage in your property and make it, "Like it never even happened."

Click here for more information about the city of Dallas.

Call SERVPRO When Your North Dallas Bedroom Suffers Fire Damage

9/16/2019 (Permalink)

SERVPRO truck parked in a driveway. Don’t allow a fire damage in your North Dallas home to take over. We can help you every step of the way, always!

We can tackle all your North Dallas fire damages.

Many people use candles for a variety of reasons, but it is never a good thing when a candle causes fire damage inside of your North Dallas home. A mother may want to light some candles and listen to calming music to unwind after a long day. A student may wish to light a scented candle while they study for their midterm. No matter the reason for the candle, it is always imperative to keep fire safety at the forefront of your mind while using one. 

Unfortunately for your home, your daughter left a candle lit in her North Dallas bedroom, causing fire damage to the immediate area around it. She left the candle burning on the window sill, enjoying the pleasant aroma while she cleaned her room. When she went to get some lunch, the candle remained lit inside of her bedroom, unattended. While gone, the candle caught the drapes on fire, and then jumped to a nearby clothing wrack from them. 

While the fire that happened in your daughter's bedroom was relatively small, it still caused damage. When you find your home in need of fire damage remediation, it is wise to call immediately. Fire damage is always easier to remediate right away rather than later on. 

When you call SERVPRO, our technicians can assemble quickly and then travel to your home in one of our signature green vehicles. Upon arriving, our Institution of Inspection, Cleaning and Restoration-certified (IICRC) technicians can get to work straight away. 

SERVPRO technicians use advanced equipment and technology to remediate fire damage. Our first step is to remove the damaged clothing and curtains. We can take an inventory before we dispose of any clothing articles or other damaged goods, to make an insurance claim a little easier for you. From there, we can use house-made cleaning agents, designed to break soot down at a particle level, to clean your walls and window sill. 

To rid your home of the foul odor that fire leaves behind, SERVPRO can use more advanced technology to do the job. Thermal foggers dispense a chemical vapor that traps and neutralizes the particles in the air that cause the malodor. Once finished, we can return your home to you, "Like it Never Even Happened." 

Should you need fire damage remediation, never hesitate. Get in contact with SERVPRO of Northwest Dallas by phoning (214) 361-7887. Whenever you need us, we're ready to help. 

If you would like to know more about Dallas, click here.

When Your Dallas Beauty Boutique Suffers Damage After A Flood Call Our Professionals

9/4/2019 (Permalink)

wood and building debris burned by a fire Get in touch with SERVPRO of Northwest Dallas by calling (214) 361-7887.

Contact SERVPRO When Your Dallas Beauty Boutique Suffers Flood Damage

Heavy storms can cause many troubles, and flood damage happens to sit at the top of that list. No Dallas business owner wants to arrive at work and find pooled water waiting for them. A weakness in the roof of your boutique allowed floodwaters into your store and put many products in immediate danger. To save stock, and minimize other damages, you need to reach out for professional cleanup and restoration services as soon as possible.

Leaving the flood damage in your Dallas beauty boutique for too long can spell out some unpleasant consequences. To start, as the standing water sits, the structure of your building can begin to absorb it, causing water damage. The laminate floors may begin to crack, split, and bubble. Mold colonies could form and cause unpleasant health effects. Over time, mold can weaken the organic materials inside of your store, such as the wooden framing. In general, it is wise to clean up any water damage immediately after the accident occurs, to prevent these unfortunate situations.

SERVPRO is ready to assist you, no matter the time. We understand how hectic the schedule of a business person is, and that emergencies can rarely wait. For this reason, we always have our highly trained water damage restoration technicians (WRT) on the clock. Whether it be 1 PM or 1 AM, our technicians are ready to help you.

Once our WRT arrive, they can begin to unload many pieces of advanced equipment from our signature green vans. Each piece of equipment is meant to work together in conjunction, to remove stagnant water, minimize moisture levels, and to remediate water damage. Our technicians can start with rover-mounted extractors and wet/dry vacuums, to remove the excess water.

Once the water is gone, we can take stock of your inventory and make a list of losses. Our technicians can work with your insurance adjuster to get a claim going for you, allowing you to feel at ease. From there, we can begin to bring in pieces of equipment like air ventilation fans, dehumidifiers, heaters, and air movers, to reduce any excess moisture. Once finished, we can return to your boutique to you, “Like it never even happened.”

When your store suffers flood damage, get help immediately. Get in touch with SERVPRO of Northwest Dallas by calling (214) 361-7887. No matter the time or day, we're open and ready to help you.

For more about Dallas click here.

Drying After Flood Damage Is Crucial For Your Dallas Residence

8/23/2019 (Permalink)

Overflowing gutters after a terrible storm. Don't let flood damage take over your Dallas home. Call SERVPRO today for remediation assistance.

Flood Removal Tips Before Help Arrives at Your Dallas Home

The storms are intense year-round in the Metroplex area, and Big D is no stranger to flood damage. According to FEMA, an inch of water has the potential to result in $25,000 in property damages, this amount of loss compounds the longer the water remains in the residence.

Even though SERVPRO arrives quickly to Dallas properties needing flood removal, often much of the water has either wicked into sheetrock, migrated within the home or removed via mops or wet-dry vacuums by the homeowner. Other actions to take include:

  • Avoid contact with the water if it is groundwater
  • Move items off the floor to a dry area
  • Turn off the electricity if there is a danger of water reaching the outlets
  • Advise SERVPRO technicians if you have saturated area rugs or carpeting as they require extraction before removal from the home to diminish their weight
  • If there is any danger of slip and fall accidents, avoid the area

When we arrive on the scene, we immediately scope the room to ensure we miss no areas of excessive moisture during the water removal process. This step includes using our detection equipment to "see" within walls and under floors. If water remains, there is the potential for mold or foul odors to become an issue. We may also need to drill weep holes for drainage or perform flood cuts to remove water-damaged sheetrock.

Our team members hold several certifications in the restoration sciences; among them are two we frequently use: Water Restoration and Applied Structural Drying Technician. This training is invaluable for expediting the drying process. We use customized configurations depending on the needs of the structure. We have powerful air movers and also specialized equipment such as the Injectidry which directs air within wall cavities or small spaces to ensure thorough drying. 

Once the premises verifies as hitting drying goals, we thoroughly clean and disinfect all water-affected surfaces to return the home to sanitary standards for habitation. 

SERVPRO of Northwest Dallas is ready to respond to flood removal needs by calling (214) 361-7887. We are available 24/7 and have the equipment and experience to limit water loss to your home and property to make it "Like it never even happened."

Click here to learn more about Dallas. 

Water Damage in Dallas--Should You DIY or Look to a Professional Remediation Company?

8/9/2019 (Permalink)

Each vehicle in our Green Fleet is loaded with equipment to restore your home.

The Difference Between DIY and Professional Water Damage Cleanup in Dallas Home

When water damage strikes a Big D home once it hits your floor, water migrates quickly-even if it is a small amount of water from a busted pipe under a bathroom sink or overflow from a malfunctioning washing machine or dishwasher. If the spill happens upstairs, the inclination to travel downward due to gravity can leave you with water in the subflooring and floor joists and a damaged ceiling downstairs. 

DIY cleanup efforts for water damage in a Dallas home are sometimes not adequate to avoid mold or foul odors. Standard methods of home cleanup are:

  • Blotting water with rags or mops
  • Using household fans to dry floors
  • Laying towels on wet carpet to absorb water 

Why SERVPRO? These home remedies for water damage in Dallas can work as long as the water is surface only and has not penetrated the subflooring or ran behind baseboards. In those cases, the excessive moisture has the potential to create conditions for mold infestations as well as unpleasant odors. Our certified technicians have specialized equipment for both extraction and drying. Plus our advanced moisture detection devices ensure that anywhere in the residence water travels, we find it and remove it. 

Our professional extraction equipment includes special attachments for upholstery and carpeting, so water does not remain the padding. Our air movers create warm, dry air in a superior fashion to household fans. The high-velocity air causes embedded moisture to rise where our dehumidifiers remove it from the property. 

Even clean water spills have the potential for bacterial growth, and bacteria equals odors. Our certified technicians thoroughly clean and disinfect all affected surfaces to both sanitize the home and leave it smelling clean and fresh without any lingering water odors. 

SERVPRO of Northwest Dallas at (214) 361-7887 has the equipment and experience to return properties with water damage to their preloss condition. We take calls 24/7 and are onsite quickly to make the water loss "Like it never even happened."

More about Dallas.

Our Fire Damage Technicians Can Manage Different Kinds Of Soot After A Fire In Your Dallas Home

8/3/2019 (Permalink)

Call (214) 361-7887 immediately after a fire for an expert assessment and swift resolution of this challenge.

Managing Different Kinds Of Soot After Dallas Fire Damage

In the aftermath of a fire in your Dallas home, the sight of blackened walls, ceilings, and surfaces can make you feel overwhelmed and unequipped to manage the cleanup. The first reaction is understandable, while the second is wise. Cleanup of toxic fire residues is a job best completed by our Institute of Inspection Cleaning and Restoration Certification (IICRC)-trained and experienced managers and technicians. We match soots to appropriate cleaners and methods for optimal results.

Fire damage cleanup in Dallas requires evaluation of the types of residues found throughout all spaces in your home. Even rooms far from the ignition site show signs of soot soiling. Depending on the materials combusted and the surfaces coated, we use different cleaners, tools, and methods. Structural components are cleaned on-site, but we might transport some of the contents of your home to our production facility for specialized treatment.

Wet soot occurs when a fire is lower in temperature and smolders because of limited oxygen. SERVPRO sees this kind of soot after rubber, plastics, and oils burn. The residue is thick and sticky, prone to smearing. Odors can be strong and irritating. Successful removal requires a cleaning agent with surfactants and wetting agents applied with agitation to loosen the residue before wiping.

Paper and wood burn fast and hot, leaving ashy soot. Lingering smells are not as dominant nor unpleasant as wet soot. Careful brushing and dry sponging followed by HEPA-filtered vacuuming work well. Fabrics suffering from an ashy buildup respond to foam cleaners applied and removed quickly with a brush.

Kitchen fires deposit a protein-based coating that travels throughout your home on the superheated air currents. It is nearly invisible, but incredibly and persistently malodorous. The residue clings tenaciously, requiring special cleaners, agitation, and often abrasive tools to remove. SERVPRO crews are vigilant about finding and removing this soot as it is difficult for a homeowner to see or manage. If not addressed, surfaces discolor and deteriorate, and the stench does not dissipate.

SERVPRO of Northwest Dallas has the trained crews, effective cleaning products, and appropriate equipment for thorough soot removal. Call (214) 361-7887 immediately after a fire for an expert assessment and swift resolution of this challenge.

For more about Dallas click here.

When A Flood Destroys Your Dallas Home Our Experts Can Help!

7/23/2019 (Permalink)

SERVPRO of Northwest Dallas provides comprehensive storm damage mitigation and restoration services on a 24/7 basis.

Dallas Flood Damage Often Brings Extra Problems - SERVPRO Can Help

Although the majority of flood damage mitigation and restoration efforts tend to focus around the floodwaters and any problems caused by them, other elements of the storm can also impact your home in significant ways. Lightning and downed powerlines can cause house fires, high winds can shear off roof tiles, and debris can punch holes and shatter glass in your home. SERVPRO technicians train to identify and clean up after a wide variety of these situations as part of our effort to provide a thorough and complete restoration experience.

Damage from Debris
Whether carried by wind or water, flood damage in Dallas can often show signs of extra damage from debris. Glass windows and objects in your home may be more vulnerable than other materials, but even the hardened exterior walls of your home can be punched through with ease by heavy objects moving at high speeds. We professionally remove hazardous debris and dispose of it safely while also patching up any holes created by it, leaving debris-damaged areas looking “Like it never even happened.”

Fire Damage
Even with rain pouring down outside, fires can start up and grow in your home due to one of several circumstances. Many fires start when power lines or your home's internal electrical systems receive damage from the storm and cause nearby materials or plants to catch fire. Your home may also catch fire when struck directly by lightning, even with a lightning rod installed. SERVPRO provides comprehensive fire and water restoration plans that incorporate both types of damage when both are present at the job site.

Wind Damage
Wind can cause major damage to your home even without the help of flying debris. One of the most common ways this can occur is when roof tiles shear off during the storm. You can help out before we arrive by looking around your yard for any roof tiles that may have torn off but remained mostly intact. We can replace these tiles on your roof to save you the costs of replacing them.

SERVPRO of Northwest Dallas provides comprehensive storm damage mitigation and restoration services on a 24/7 basis. Call us at (214) 361-7887.

For more about Dallas click here.

If Important Documents Are Damaged By Water In Your Dallas Property, Call Our Experts For Help!

7/15/2019 (Permalink)

Contact SERVPRO of Northwest Dallas at (214) 361-7887 for expert handling from start to finish.

Document Drying After Commercial Water Damage In Dallas

A law firm or real estate broker can risk potentially expensive losses to both their property and hard copy documents should a water issue get out of control. Document losses can harm previously good client relations or result in the loss of valuable information. Our commercial restorers can help to recover certain documents that have been damaged, following a split pipe or leaking roof in your offices. Drying documents is an expensive and time-consuming process but can be extremely valuable in certain scenarios.

Customers that need specialized document drying after commercial water damage in Dallas can reach out to us and arrange dispatch of a specialized commercial restorer unit. As a property manager, you can communicate with a SERVPRO crew chief during the inventorying and packing out stage as well as prioritize those that are most valuable and those that can be discarded. It is essential to understand that existing damages to documents cannot be reversed; however, valuable documents can be prevented from being lost using advanced drying techniques, including sublimation.

Sublimation is a process of turning a solid into a vapor without moving through the liquid state. There are many considerations, including the time frame, what type of contamination levels the document has been exposed to, as well as how long it has been exposed to moisture. The methods used to remediate documents are expensive so that a SERVPRO restorer can explain to you the costs and time frames for each document and each method. It is up to you to decide whether the value of saving the document is worth.

One of the first steps to remediating documentation is to freeze them. Freezing slows the process of dilapidation and allows a SERVPRO restore to determine the best course of action for each document. Vacuum thermal-drying, Air-drying, Vacuum freeze-drying, and dehumidification are all useful methods for remediating documents that may be irreplaceable or cause significant harm to your business if lost.

Hard copy documents are not easy to remediate. Contact SERVPRO of Northwest Dallas at (214) 361-7887 for expert handling from start to finish.

For more about Dallas click here.